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202,304 reviews
4.30 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
3.93/5
Chance of future purchase:
3.58/5
Shipping & packaging:
3.73/5
Customer service:
3.61/5
Return/Replacement policy:
3.74/5
Featured Review


Verified
5/5

2023-10-02

Great Prices

"I am a VIP member. I love the VIP prices and great styles in shoes and clothing. Plus, you always have my size.
I have been a loyal member for many years.
Thank you.
"

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Rep reply posted 2023-10-03
A rep from JustFab, Samar B., has responded:

“Hello Carol,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad”


Verified
5/5

2014-02-16

Great fix and quality

"Easy check out... clothes great quality & amazing. Shoes great fit & comfortable. "

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Rep reply posted 2023-10-22
A rep from JustFab, Chad A., has responded:

“Hello Yaddy,

On behalf of us at JustFab, we would like to thank you for sharing this awesome review of our products and website! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad


Verified
5/5

2023-10-01

Excellent always

"Good prices, good quality, speed and good service."

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Rep reply posted 2023-10-02
A rep from JustFab, Samar B., has responded:

“Hello Mercedes,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad”


Verified
4/5

2023-10-01

"very helpful.. Explained things so I
I could understand.
"

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Rep reply posted 2023-10-02
A rep from JustFab, Samar B., has responded:

“Hello Betty,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad”


Verified
5/5

2023-10-01

Shoes

"Love the boots here they are good quality."

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Rep reply posted 2023-10-01
A rep from JustFab, Samar B., has responded:

“Hello Kathleen,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad”


Verified
5/5

2023-09-29

Great buy!

"Good boots at such a fair price!"


Rep reply posted 2023-09-30
A rep from JustFab, Samar B., has responded:

“Hello Yvonne,

We're glad you’re enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2023-09-28

Fantabulous

"It was very awesome I'm loving every bit of it"

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Rep reply posted 2023-09-29
A rep from JustFab, Samar B., has responded:

“Hello Dahlia,

Thank you for writing a review! We always like hearing from our members. We are excited for you to receive your recent order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!

Best,
Zeth”


Verified
4/5

2023-09-28

Boots

"So I am very disappointed to find out if i order my normal size 10 boot with extra wide calf the boot ends up being to big. I feel its such a hassle to try and return things. This is my 3rd order now. However I re-ordered a 9 1/2 with extra wide but of course you are sold out of the style I originally ordered. Hope this pair at least fits right! I am very happy with quick delivery and beautiful merchandise!"

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Rep reply posted 2023-09-29
A rep from JustFab, Samar B., has responded:

“Hello Lisa,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you further.

Best,
Zeth”


Verified
5/5

2023-09-26

Easy

"Every thing was easy to join and order plus the price is in my budget, "

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Rep reply posted 2023-09-26
A rep from JustFab, Samar B., has responded:

“Hello Elsa,

Thank you for taking the time to share your awesome review! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad”


Verified
2/5

2023-09-25

Few selections

"Maybe my taste has changed but I’m not finding a great selection for the here lately. "


Rep reply posted 2023-09-26
A rep from JustFab, Samar B., has responded:

“Hello Tonya,

Thank you for taking the time to leave a review. We are very sad to know that you are not pleased with our selection. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.

Best,
Chad”


Verified
5/5

2023-09-24

Satisfied

"Good selections fast delivery easy shopping "

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Rep reply posted 2023-09-25
A rep from JustFab, Samar B., has responded:

“Hello Debra,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad”


Verified
5/5

2023-09-24

Good customer service

"Very good customer service "

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Rep reply posted 2023-09-24
A rep from JustFab, Samar B., has responded:

“Hello Carmen,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad”


Verified
5/5

2023-09-22

Great products

"JustFab always has great sales and returns are so easy. "

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Rep reply posted 2023-09-22
A rep from JustFab, Samar B., has responded:

“Hello Shay​,

Thank you for your awesome review and for sharing this with others. We want to make sure that you are getting more than what you paid for and have an experience that you will never forget when it comes to online shopping.

Best Regards,
Clark”


Verified
5/5

2023-09-17

Great selection

"Just fab has great selection of items from clothing, footwear, accessories and handbags and so much more they always have great deals specially if you become a VIP. I definitely recommend justfab."

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Rep reply posted 2023-09-18
A rep from JustFab, Samar B., has responded:

“Hello Amanda,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad”


Verified
5/5

2023-09-13

Fast shipping and easy to checkout

"I like the products that were offered online and it's easy to checkout and make your purchase. "

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Rep reply posted 2023-09-14
A rep from JustFab, Samar B., has responded:

“Hello Kimya,

We're glad you’re enjoying our products and shipping timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!

Best,
Zeth”