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202,301 reviews
4.34 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
3.95/5
Chance of future purchase:
3.61/5
Shipping & packaging:
3.76/5
Customer service:
3.63/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
5/5

2023-09-09

I’m very satisfied

"You did a great and fashion service and quality in his products."

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Rep reply posted 2023-09-10
A rep from JustFab, Samar B., has responded:

“Hello Magaly,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad”


Verified
3/5

2023-09-09

I would like for them to carry petite in sizes 14 and 16

"It labels sold , more plus sizes"

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Rep reply posted 2023-09-09
A rep from JustFab, Samar B., has responded:

“Hello Marguerite,

Thank you for taking the time to leave a review. Your feedback about our selections is important to us. Our Member Services team will email you right away to assist you.

Best,
Clark”


Verified
5/5

2023-09-08

My shopping experience

"JustFab has a wide variety of shoes to choose from."

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Rep reply posted 2023-09-09
A rep from JustFab, Samar B., has responded:

“Hello Tracy,

We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
4/5

2023-09-05

VIP Credits

"I was able to place my order with ease and I liked how it suggested which items I could order with VIP Credits."

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Rep reply posted 2023-09-05
A rep from JustFab, Samar B., has responded:

“Hello Lynette,

Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future! 

Best,
Mary”


Verified
4/5

2023-09-04

Christmas all year round!

"Love all the clothing, shoes and accessories. It’s challenging to remember to skip the month if you’re not planning to purchase but then it’s like a surprise a few months from now when you get to use your credit!"

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Rep reply posted 2023-09-05
A rep from JustFab, Samar B., has responded:

“Hello Nicole,

We're glad you’re enjoying our products! Your feedback about the 'Skip the Month' option and member credit usage is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth”


Verified
5/5

2023-09-04

So Nice...

"Be shopping online for years and can almost every month fine something to purchase!!! Love the styles and selections."

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Rep reply posted 2023-09-05
A rep from JustFab, Samar B., has responded:

“Hello Jay,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad”


Verified
5/5

2023-09-03

Great service

"Representative was awesome "

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Rep reply posted 2023-09-04
A rep from JustFab, Samar B., has responded:

“Hello Ebony,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad”


Verified
5/5

2023-09-03

Customer friendly

"The website enables you to narrow down what you’re looking for , change to different merchandise, check your cart, and check out pretty seamlessly. You can easily access your account and edit payment information. The merchandise is always as described. Items are delivered in a timely manner."

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Rep reply posted 2023-09-04
A rep from JustFab, Samar B., has responded:

“Hello Laurie,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad”


Verified
5/5

2023-09-03

I love shopping at JustFab

"I can’t wait to get the order. Some of the stuff I’ve been eying for a while and it didn’t sell out- amazing. Some items sell out so fast! There’s so much stuff I want to get, but I can’t get it all."

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Rep reply posted 2023-09-04
A rep from JustFab, Samar B., has responded:

“Hello Michelle,

Thank you for taking the time to leave a review. We are very sad to know that you are not pleased with our availability. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.

Best,
Chad”


Verified
5/5

2023-09-03

My Brown Dress

"My experience was great. I found the perfect dress for me ."

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Rep reply posted 2023-09-04
A rep from JustFab, Samar B., has responded:

“Hello Patricia,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your dress! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad”


Verified
5/5

2023-09-01

Genial!!

"Me parece chevere la membresía vip "

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Rep reply posted 2023-09-02
A rep from JustFab, Samar B., has responded:

“Hola Tihania,

Gracias por tomarse el tiempo de dejar sus comentarios y por compartirlos con otros. Nos alegra saber que disfrutó de nuestra membresía VIP.

Atentamente,
Clark”


Verified
5/5

2023-08-31

Love This Place

"Once I figured out what I wanted, the order process was quick and easy..."

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Rep reply posted 2023-09-01
A rep from JustFab, Samar B., has responded:

“Hello Betty,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia”


Verified
5/5

2023-08-31

5 Stars. The Best Ever!

"5 stars! I love the ease of buying. I love your shoes! They fit great. Easton tennis shoes are great since I had foot surgery. I have everY color! "

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Rep reply posted 2023-09-01
A rep from JustFab, Samar B., has responded:

“Hello Jan,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.

Best,
Lia”


Verified
5/5

2021-11-15

BEST SHOES &STUFF

"THE PERSON I TALKED TO WAS GREAT YOUR SITE IS EASY TO USE THAT IS GREAT FOR A 70 YEAR OLD LADY WILL MBE BACK IT SAYS TO PICK ONE I CAN NOT THEY ALL WERE GREAT"

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Rep reply posted 2021-11-16
A rep from JustFab, Samar B., has responded:

“Hello Judy,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad”


Verified
4/5

2023-04-21

"Wish I had more styles available.
Otherwise I love JustFab!
"

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Rep reply posted 2023-04-22
A rep from JustFab, Samar B., has responded:

“Hello Christine,

Thank you so much for loving our brand! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth”