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202,304 reviews
4.30 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
3.93/5
Chance of future purchase:
3.58/5
Shipping & packaging:
3.73/5
Customer service:
3.61/5
Return/Replacement policy:
3.74/5
Featured Review


Verified
5/5

2023-11-03

excellent

"it was excellent !! thank you "

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Rep reply posted 2023-11-04
A rep from JustFab, ZethB, has responded:

“Hello Somaia,

Thank you for writing a review! We always like hearing from our members. We are excited for you to receive your recent order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!

Best,
Zeth”


Verified
5/5

2023-11-03

THE BOOTS I ORDERED LOOK BEAUTIFUL AND WARM

"I didn't take long for me to order online and Loved the affordable prices. Just waiting to rec'v my boots"

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Rep reply posted 2023-11-04
A rep from JustFab, ZethB, has responded:

“Hello Karen,

We're glad you’re enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2023-11-03

JUST FAB IS THE BEST!!!

"EVERYTHING I GET FROM JUSTFAB IS AWESOME!!!!!!"

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Rep reply posted 2023-11-04
A rep from JustFab, ZethB, has responded:

“Hello Kira,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth”


Verified
5/5

2023-11-03

Zapatos

"It's very easy to look at all the selections and save your favorite until you're ready to buy if they still have them. "

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Rep reply posted 2023-11-04
A rep from JustFab, ZethB, has responded:

“Hello Eram,

We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2023-11-02

Amazing

"Always appreciate the ease and with JustFab. Great discounts, amazing items! "

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Rep reply posted 2023-11-03
A rep from JustFab, ZethB, has responded:

“Hello Ashley,

We're glad you’re enjoying our products and promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth ”


Verified
4/5

2023-11-02

GOOD

"Signing up and choosing your style is easy however, trying to go back and logging back in I still can not do I've sent the reset link to my computer multiple times. "

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Rep reply posted 2023-11-03
A rep from JustFab, ZethB, has responded:

“Hello Kenya,

Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website while checking out. Our Member Services team will contact you right away for further assistance.

Best,
Zeth”


Verified
5/5

2023-11-02

Now easier to navigate website!

"Amended/updated website is now easier than ever to navigate. Very clear, precise and user friendly. "

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Rep reply posted 2023-11-03
A rep from JustFab, ZethB, has responded:

“Hello Darlene,

We're glad you’re enjoying our website! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2023-10-31

Wonderful service

"Everything was easy to get to and all of the items were inexpensive "

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Rep reply posted 2023-11-01
A rep from JustFab, ZethB, has responded:

“Hello Markita,

We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2023-10-30

Excellent honest service !!

"I’ve always received my orders on time & good condition. Love the up to the minute styles. I Always find awesome items to add to my wardrobe."

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Rep reply posted 2023-10-31
A rep from JustFab, Chad A., has responded:

“Hello Cynthia,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad


Verified
5/5

2023-10-26

They had many boot selctions

"You don't have a style i want that other companies have the scrunched ankle boots"

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Rep reply posted 2023-10-27
A rep from JustFab, ZethB, has responded:

“Hello Courtney,

Thank you for taking the time to leave a review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth”


Verified
5/5

2023-10-25

Excellent Customer Service

"I have been with Just Fab for about a year and have had nothing but excellent customer service. Returns and Exchanges are quick and no hassle. Shoes have been true to size about 75% of the time but I find that is the way it is even in a store. Quality is about the same, some of the stuff is amazing and some is not. I highly recommend just ordering and giving it a try, the variety is amazing. "

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Rep reply posted 2023-10-26
A rep from JustFab, Chad A., has responded:

“Hello Sylvia,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with some of our products. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad


Verified
5/5

2023-10-24

Shoes delight

"I love that you can skip a month
When you don’t see anything you want or when you don’t have the money that month
"

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Rep reply posted 2023-10-25
A rep from JustFab, ZethB, has responded:

“Hello Florell,

We're glad you’re enjoying our VIP membership and 'Skip the Month' option! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2023-10-22

"I couldn't be any more happier "

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Rep reply posted 2023-10-23
A rep from JustFab, Chad A., has responded:

“Hello Tosha,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad


Verified
5/5

2023-10-20

JustFab Is Awesome

"NICE shoes for a VERY REASONABLE price!!!!"

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Rep reply posted 2023-10-22
A rep from JustFab, Chad A., has responded:

“Hello Tammye,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad


Verified
5/5

2023-10-19

Great deals

"I got some great deals on shoes! Can’t wait for my order to arrive."

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Rep reply posted 2023-10-20
A rep from JustFab, ZethB, has responded:

“Hello Cindy,

We're glad you’re enjoying our promos! We always like hearing from our members. We are also excited for you to receive your recent order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!

Best,
Zeth