"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"JustFab has some of the best customer service Ive ever experienced. Their items are high quality (you get what you pay for) and their return/exchange policy as a VIP is superior. Delivery is always super fast, too!!"
"Everything I have bought from Just Fab has been thick durable quality that lasts and for great prices when things are on sale !"
“Hello Amanda,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
”
"Good products and fast service "
“Hello Valerie,
On behalf of us at JustFab, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
”
"The website is very easy to navigate! The shoes are so cheap even if you aren't planning to do the VIP membership! Just remember if you sign up for the VIP membership you have to pick "skip a month" before the 5th or they'll charge you the 49.95....I mean u can use that towards your next purchase but still, I always forgot!"
“Hello Molly,
We are glad you are enjoying our products and the VIP membership! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
”
"Loving your boots and shoes "
“Hello Andrea,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots and shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
”
"The shoes are somewhat expensive and then the discounts do not add up"
“Hello Michelle,
Thanks for sending your review! Your feedback about our product pricing and promos is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth”
"I have bought my satchels from you before still good an I'm still love them and are still in good shape. That's why I bought four more Bradley Satchels. Total now seven. First three were cognacw/ blk trim, lemon yellow and mauve. I just bought taupe,black crocodile, pink blush and white with black trim. So thrilled over the prices as a vip. I can only say these bags are wonderful in every way. Please keep bringing these Bradley Handbags back each year same size and even more colors. Thank you again for these pleasant experiences."
“Hello Sharon,
We’re so glad to know you're satisfied with our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth”
"They are so simple to deal with makes the experience much more worth it. "
“Hello Kindra,
Thank you for writing a review! We always like hearing from our members. We are excited for you to receive your recent order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!
Best,
Zeth
”
":) LOVE IT ALWAYS BEST SHOPPING EXPERIENCE"
“Hello Giovanna,
We are glad you are enjoying our products! We always like hearing from our members. We are excited for you to receive your recent order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!
Best,
Zeth
”
"Professional trustworthy customer service. "
“Hello Harriet,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
”
"To change the pants l ordered for an xlarge because lt dosen't have stretched on them. ****@**** lam a DIMOND Elite VIP in justfab, l hope that the Xtra large fits right they should of been done with stretch, now l know why alot of women didn't buy them.
"
“Hi Naomi,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Cathy”
"I had 10 credits forgot that I even signed up for it did not need 10 pairs of shoes. They were not willing to just take the credits off my account and put my money back instead I had to order 10 pairs of shoes that I don’t need."
“Hello Lisa,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our VIP program works. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
”
"Delivery was very fast. And I actually like the product, I ordered Sneakers on new vip sale for 13 dollars and 130 dollars on Amazon at the same time. So my favorite pair is from justfab I always wear now
"
“Hello Julia,
We are glad you are enjoying our products and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
”
"Fast and easy, the customer service was wonderful "
“Hello Maria,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
”
"Your response time is good "
“Hello Sean,
What an awesome review! Thank you so much for the positive overall feedback! You should only receive the greatest services. Have a wonderful shopping experience in JustFab! Hope to hear more from you in the future!
Best,
Lia”
A rep from JustFab, Samar B., has responded:
“Hello Sierra,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
”