"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"Loving it and true size material comfortable as well too "
"I am very happy with the products and the efficiency and fast delivery I would recommend them "
“Hello Helen,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz ”
"I honestly don't like just fab anymore, when I first subscribed with them they had nicer shoes and more variety. Now I feel like nothing in the Site is my style and they never have the colors or my size. I have one credit which i will be using and then I will be unsubsidized. "
“Hello Shasha,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth”
"Always easy to order and I love the perks I get "
“Hello Gwenita,
We are glad you are enjoying our products and promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
”
"My experience buy at JustFab, good products."
“Hello Marie,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz”
"ALWAYS EXCITED WHEN I GET MY PACKAGE- LOVE THEIR SHOES AND THE KDDOS SHOES"
“Hello Cesyl,
We are glad you are enjoying our products! We always like hearing from our members. We are also excited for you to receive your recent order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!
Best,
Zeth”
"Amazing love the boots and shoes for my daughter"
“Hello German,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our products.
Best Regards,
Clark”
"I am very satisfied with how fast my orders come. The prices are so reasonable and the quality of the merchandise is great. Thank you JUSTFAB!"
“Hello Susan,
We are glad you are enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
”
"Affordable price. Nice products. "
“Hello Ivy,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
”
"It was very easy to find everything that I like and needed! I really enjoyed shopping here for my first time. "
“Hello Madison,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a fabulous experience with us in the future!
Best,
Mary
”
"So far very easy to navigate, to pick and choose items. I am wondering however if I need or want to cancel altogether how their process is? I am on a budget."
“Hello Kristi,
Thank you for taking the time to leave a review. We are saddened to know that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
”
"I had been harboring a lot of uncertainty prior to contacting JustFab again.
I had invested a lot of time with agents in recent calls prior as they had done with me and feared I may come across ungrateful given their amazing level of assistance and resolution accepted that calling in again so soon after about something else could be perceived in a negative light.
I had noted something while reviewing my order history while checking something else and when something came to light that I felt was important enough to bring up when I connected with this agent.
Even though I wasn’t very clear at first and talked a bit in circles, they managed the call to bring me to the point more directly and proceeded to service every single aspect of every request and question I had had. They additionally saw to addressing even lingering concerns they’d picked up on from within my initial ramblings that saved me the mental effort to clarify myself.
Because the resolution I desired was not immediately available and as expected further investigation was necessary, future follow up was promised following their initiative to forwarded my situation to the appropriate departments & adjusted my expectations accordingly.
In doing so, they saw to it that that all my needs were addressed and left me feeling that I was not unreasonable to bring the matter to JustFabs attention despite not being promised an outcome.
Given the amount of patience, dedication & efforts my agent made during our communication, they rank far above the metrics of scoring available.
I believe they are a member of your team that outperforms the great customer service I have had the good fortune to experience over my years as a consumer and recognize that they stand out as an elite amongst their peers.
What sets them apart is that they not only delivered superb and dutiful service but did so with kindness, sincerity and displayed an emphatic response to my key issues. I am grateful to have connected with them. "
“Hello Sanaa,
Thank you for the wonderful review and for taking the time to share your review! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
”
"First time! Waiting to see."
“Hello Helena,
Thank you for taking the time to share your review! We hope you'll like your purchase and please feel free to give feedback once you receive it. Have a fabulous day!
Best regards,
Chad
”
"There is not enough wide width selection, so I had to cancel my subscription."
“Hello Tamera,
Thank you for taking the time to leave a review. We are very sad to hear that you are not pleased with our selection and that you are thinking of closing your account with us. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
”
"The clothes and shoes fit me perfectly, they're excellent quality and I always find great deals, the prices are very affordable "
“Hello Karen,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
”
A rep from JustFab, Samar B., has responded:
“Hello Dario,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz ”