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202,294 reviews
4.43 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.80/5
Customer service:
3.67/5
Return/Replacement policy:
3.81/5
Featured Review


Verified
5/5

2022-12-22

Returning customer

"I've been ordering from JustFab for several years. Their shipping has always been fast and shoes are great!"

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Rep reply posted 2022-12-23
A rep from JustFab, Samar B., has responded:

“Hello Lori,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz ”


Verified
1/5

2022-12-21

terrible

"terrible they cancelled my order and wont refund me"

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Rep reply posted 2022-12-22
A rep from JustFab, Samar B., has responded:

“Hello Teiamonie,

Thanks for sending your review! Your feedback about your canceled order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth”


Verified
5/5

2022-12-21

My contacts with Just Fab are always friendly, fast and an excitingly fun experience! Thanks.‼️

"My contacts with Just Fab are always friendly, fast and an excitingly fun experience‼️
⭐️⭐️⭐️⭐️⭐️⭐️ Please! Always keep at least One Human to contact. That makes a critical difference. Happy Holidays ✨
"

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Rep reply posted 2022-12-22
A rep from JustFab, Samar B., has responded:

“Hello Shalah,

We appreciate your positive comments about our Member Services Team. We hope you will always have a great experience with us in the future!

Best,
Lia


Verified
5/5

2022-12-20

Beautiful

"My Experience was Great and I love the product."

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Rep reply posted 2022-12-20
A rep from JustFab, Samar B., has responded:

“Hello Emma,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing JustFab items! We hope you will always have a fabulous experience with us in the future!

Best,
Mary


Verified
5/5

2022-12-19

justfab is fabulous

"fast shipping, easy returns if needed, great pricing and selection"

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Rep reply posted 2022-12-20
A rep from JustFab, Samar B., has responded:

“Hello Danielle,

We're glad you enjoy our unique styles and shipping process! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth


Verified
5/5

2022-12-19

I love it

"I love the products they're very good quality."

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Rep reply posted 2022-12-20
A rep from JustFab, Samar B., has responded:

“Hello Paula,

We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth”


Verified
5/5

2022-12-18

Love it!

"Great deals on boots and shoes! Great quality "

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Rep reply posted 2022-12-19
A rep from JustFab, Samar B., has responded:

“Hello Laura,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad


Verified
5/5

2022-12-18

Just what I needed!

"Great! Many styles to choose from!"

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Rep reply posted 2022-12-19
A rep from JustFab, Samar B., has responded:

“Hello Ciara,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad


Verified
5/5

2022-12-18

Excellent products

"My experience was great customer service is always great "

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Rep reply posted 2022-12-19
A rep from JustFab, Samar B., has responded:

“Hello Naeyre,

On behalf of us at JustFab, we would like to thank you for sharing this awesome review of our products and Member Service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad


Verified
5/5

2022-12-18

EASY AND STYLISH SHOPPING

"I GOT AN EXTRA PAIR AT 50% OFF THE 2ND MONTH ! THE REP THAT HELPED ME WAS COURTEOUS AND KNOWLEDGABLE !"

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Rep reply posted 2022-12-19
A rep from JustFab, Samar B., has responded:

“Hello Adia,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad


Verified
3/5

2022-12-18

Not much of a selection

"Got the best pair of boots I could. Not much of a selection"

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Rep reply posted 2022-12-19
A rep from JustFab, Samar B., has responded:

“Hello Cynthia,

Thank you for taking the time to leave a review. We are very sad to hear that you are not pleased with our selection. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.

Best,
Chad


Verified
5/5

2022-12-17

Fabulous

"Quick easy and absolutely fabulous"

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Rep reply posted 2022-12-18
A rep from JustFab, Samar B., has responded:

“Hello Sacoria,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad


Verified
4/5

2022-12-17

Happy but disappointed.

"I was very disappointed with my boots.My purchase was great ,delivery was unacceptable. My boots were left in the rain there was no protection. My boots were sodden from the rain, so it was not my expectation
Please make sure to advise that my second pair is treated appropriately.
"


Rep reply posted 2022-12-18
A rep from JustFab, Samar B., has responded:

“Hello Beverly,

Thank you for taking the time to leave a review. We are sad to know about your negative experience with our delivery service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad


Verified
2/5

2022-12-16

Hard to use credits or rewards…

"Hard to use credits with everything on 50% off! Must use for items over a price point but can’t find anything! And then I go to check out and SURPRISE I’m able to use! Now I just delayed this purchase for a week and almost gave up"

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Rep reply posted 2022-12-17
A rep from JustFab, Samar B., has responded:

“Hello Florence,

Thank you for your review. Our Member Services Team will contact you right away to address your concern about the Member Credit.

Best,
Renz ”


Verified
5/5

2022-12-16

Awesome

"In love with my orders and with the items justfab have..."

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Rep reply posted 2022-12-17
A rep from JustFab, Samar B., has responded:

“Hello Carelys,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz ”