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202,294 reviews
4.43 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.80/5
Customer service:
3.67/5
Return/Replacement policy:
3.81/5
Featured Review


Verified
4/5

2022-12-06

Bows

"Still waiting for my purchase hopefully here later today "

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Rep reply posted 2022-12-07
A rep from JustFab, Samar B., has responded:

“Hello Elva,

Thank you for writing a review! We always like hearing from our members. We are also excited for you to receive your recent order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!

Best,
Zeth


Verified
5/5

2022-12-06

My remember credits

"My subtotal was around $700, after VIP remember discounts another 40% discount on on bundles and member credits $400 I was literally left to pay only $2.75 for my order.
I love the bundles
"

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Rep reply posted 2022-12-07
A rep from JustFab, Samar B., has responded:

“Hello Josette,

We are glad you are enjoying our products and promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2018-07-27

EASY TO BUY. EASIER TO ENJOY

"JUSTFAB has the most complete selection of clothing, shoes, accessories at the most competitive prices. and make my shopping experience a very happy one. I feel rich, I look rich and my wallet doesn't suffer."

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Rep reply posted 2018-07-29
A rep from JustFab, Clark L., has responded:

“Hello Melba,

Thank you for making a review regarding our inventory and thank you for sharing this with others. We hope you have a good day!

XOXO,
Clark


Verified
5/5

2022-12-06

I needed this.

"Online ordering went well!"

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Rep reply posted 2022-12-07
A rep from JustFab, Samar B., has responded:

“Hello Nadine,

Thank you for writing a review! We always like hearing from our members. We are excited for you to receive your recent order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!

Best,
Zeth


Verified
1/5

2022-12-06

Cancellation

"No matter how much I call and cancel my subscription, they never cancel it. They keep pulling money out my account."


Rep reply posted 2022-12-06
A rep from JustFab, Samar B., has responded:

“Hello Christine,

Thank you for your review. Our Member Services Team will contact you right away to address your account cancelation concern.

Best,
Renz ”


Verified
3/5

2022-12-06

Don’t like mandatory clubs with buying minimums

"Do not like being lured into buying with good prices only to find out that you are required to join the mandatory website group to get preferred prices….."

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Rep reply posted 2022-12-06
A rep from JustFab, Samar B., has responded:

“Hello SarahAnne,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz ”


Verified
5/5

2022-12-05

Supper happy

"The material is really nice "

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Rep reply posted 2022-12-05
A rep from JustFab, Samar B., has responded:

“Hello Joselyn,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad


Verified
4/5

2022-12-04

Perfect for a shoe lover!

"I always find something I love even when I forget to skip the month! It’s like a present to myself! It helps me with my retail therapy. "

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Rep reply posted 2022-12-05
A rep from JustFab, Samar B., has responded:

“Hello Nicole,

Thank you for taking the time to leave a review and your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad


Verified
5/5

2022-12-04

U guys always have what I'm looking for. And the price I'm obsessed.

"Wonderful , great. It can't get any better. "

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Rep reply posted 2022-12-05
A rep from JustFab, Samar B., has responded:

“Hello Vanessa,

Thank you for taking the time to share your awesome review! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a great day!

Best regards,
Chad


Verified
5/5

2022-12-03

JUST FABULOUS

"I ALWAYS FIND JUST WHAT I'M LOOKING FOR. GREAT VALUE."

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Rep reply posted 2022-12-04
A rep from JustFab, Samar B., has responded:

“Hello Angela,

Thank you for taking the time to share your awesome review! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad


Verified
5/5

2022-12-02

Like a teen who just got her 1st C.C...woot

"Great way to pull em into the V.I.P status and without the extra breath and time And all the NO's to get 1 yes a month same hrly pay pitch to upgrade. Every1 is sold as soon as you hear Shoes... but wait for it...at $9.99 a pair ... and then once again the shoe God's bless Us even more with Saving$$$ . Si i was like I'll take that pair and that 1 too jus like a teen who just got her 1st Credit Card....
woot woot. They saved me over $800. Between the sister stores..... sheesh im im extra excited. Well i Guess now i have to Christmas shop for others now... uuuggghhh.... gagg...
"

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Rep reply posted 2022-12-03
A rep from JustFab, Samar B., has responded:

“Hello Bearianna,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia


Verified
5/5

2022-12-02

I love shoes

"The shipping is fast and the ordering is great. There are styles i love."

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Rep reply posted 2022-12-03
A rep from JustFab, Samar B., has responded:

“Hello Keosha,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia


Verified
5/5

2022-12-02

It was great

"Love the credits you can build up then use it when you want to"

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Rep reply posted 2022-12-03
A rep from JustFab, Samar B., has responded:

“Hello Nikia,

Thank you for the great feedback about our monthly credit! Rest assured that we will continue providing the best service for members like you. We hope you will always have a nice experience with us. Have a great day!

Best,
Lia


Verified
5/5

2022-12-01

I love the sale prices

"Shipping did not take long"

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Rep reply posted 2022-12-02
A rep from JustFab, Samar B., has responded:

“Hello Ollis,

We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. Have a fantastic day!

Best,
Lia


Verified
5/5

2022-12-01

Best experience thus far with online shopping

"Very easy to order and delivered when order stated. "

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Rep reply posted 2022-12-02
A rep from JustFab, Samar B., has responded:

“Hello Annette,

Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia