"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"As usual, I absolutely love your boots and booties! I've lost count on my shoedazzle collection. I have so many boots/booties from you! You guys never disappoint!! You guys are AWESOME "
"Appreciate the credit from your company "
“Hello Tammy,
We're glad that you are loving your purchases! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
”
"I love all my boots and my 2 purses "
“Hello Jennifer,
We’re so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a great experience with us in the future!
Best,
Zeth
”
"I love all the shoes I get they last a long time fit perfectly and I love the compliments I get "
“Hello Tara,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!
Best,
Mary
”
"When I was ready to check out, I added 2 gift cards to use for payment. My credit card on file was used instead of the gift cards. Makes me angry that such a thing happened. What is the point of having gift cards if they refuse to use them when they are added? Just Fab needs to do better."
“Hello Julie,
Thank you for taking the time to leave a review. We are sad to know about your negative experience with our website upon using your gift cards. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
”
"I'm very happy with just fam I have been with for years referred a lot of people"
“Hello Linda,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
”
"Easy ordering, fantastic prices, fast shipping & by far the easiest to return or exchange!"
“Hello Jane,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
”
"Don’t have a lot of products for older women suited more for young to middle age"
“Hello Cecelia,
Thank you for taking the time to leave a review. We are very sad to hear that you are not pleased with our selection. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.
Best,
Chad
”
"The fit was dead on you guys have a nice selection of thigh high boots for big girls and like I said I just love shopping with you guys"
“Hello Gg,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide the best styles and quality for women of all sizes. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
”
"Love the shoes but having a issues in how to send back and exchange for a different size"
“Hello Monica,
Thank you for taking the time to leave a review. We are sad to know about your negative experience with our returns and exchanges process. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
”
"Easy to navigate,great selection,order was on time "
“Hello Lauren,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
”
"Great, kids love the shoes "
“Hello Vidal,
Thank you for taking the time to share your awesome review! We’re glad your kids are enjoying their shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
”
"I got the faux fur shoes they are so soft and comfortable "
“Hello Amanda,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
”
"Ladrones , me cobraron 3 veces y luego cancelaron mi pedido "
“Hola Andrea,
Todos los comentarios son importantes para nosotros, por lo que apreciamos el tiempo que se tomó para contarnos su experiencia con su pedido cancelado. Nos esforzamos por brindar un excelente servicio a los miembros, por lo que un representante de nuestro Equipo de Servicios para Miembros se comunicará con usted de inmediato.
Mejor,
Ivy”
"Every order I have placed has been on time and correct, I love all of the different styles, colors, and types of shoes, boots, sandals, and clothes, I have even ordered belts!"
“Hello Debra,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
”
A rep from JustFab, Samar B., has responded:
“Hello Keri,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
”