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202,294 reviews
4.43 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.80/5
Customer service:
3.67/5
Return/Replacement policy:
3.81/5
Featured Review


Verified
4/5

2022-11-22

Love it here

"Love it here just don’t have much to offer for my calf size "

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Rep reply posted 2022-11-23
A rep from JustFab, Samar B., has responded:

“Hello My-Unique,

We value the comments you made about the options we have. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia


Verified
5/5

2022-11-22

Gorgeous Shoes Great Price

"Bought my favorite shoes for a great price
Thank You
"

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Rep reply posted 2022-11-23
A rep from JustFab, Samar B., has responded:

“Hello Marsha,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad


Verified
4/5

2022-11-22

Good

"I love the shoes, real size and really comfy, but in a small places the shoes don’t have glitter correctly "

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Rep reply posted 2022-11-23
A rep from JustFab, Samar B., has responded:

“Hello Valentina,

We appreciate the feedback you shared regarding your order. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia


Verified
4/5

2016-01-18

Using credit

"It’s hard to use credits with out still having to pay money. "


Rep reply posted 2016-02-03
A rep from JustFab, Sherry E., has responded:

“Hello Marie,

Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!

JustFab Member Services”


Verified
5/5

2022-11-21

Buying Boots

"The boots are a perfect fit and they are what is depicted online. It also arrived on time. Thanks so much!"

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Rep reply posted 2022-11-22
A rep from JustFab, Samar B., has responded:

“Hello Engela,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.

Best,
Lia


Verified
5/5

2022-11-21

I really like jusfab

"I found everything I needed and really like the experience"

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Rep reply posted 2022-11-22
A rep from JustFab, Samar B., has responded:

“Hello Laranda,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad


Verified
5/5

2022-11-18

Good price

"Found shoes for a great price and they look fabulous!"


Rep reply posted 2022-11-18
A rep from JustFab, Samar B., has responded:

“Hello William,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.

Best,
Lia


Verified
4/5

2022-11-17

I like it, mostly

"Overall all, I would recommend justfab. Lots of options, good sales, custom options to suite your preferences. VIP membership is free, and you don't have to spend if you don't want to. Just remember to skip the month by the 5th. Customer service is ok, at best. Takes way too long to get seemingly simple issues resolved. Easily the weakest point. Give it a try. I made an account for my GF. Fellas, your lady will appreciate it. "

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Rep reply posted 2022-11-18
A rep from JustFab, Samar B., has responded:

“Hello Kyle,

We appreciate your positive comments about our Member Services Team. We hope you will always have a great experience with us in the future!

Best,
Lia”


Verified
5/5

2022-11-17

Shoes are so cute

"OK, I'll admit. Sometimes the shoes are so cute it's annoying. I get SO many compliments on them when I'm out. They offer a wide selection of really trendy yet age appropriate shoes at good prices. No wonder they're the sister company of Fabletics."

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Rep reply posted 2022-11-18
A rep from JustFab, Samar B., has responded:

“Hello Linda,

Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!

Best,
Renz ”


Verified
5/5

2022-11-16

Great jod

"Nothing out of the ordinary "

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Rep reply posted 2022-11-17
A rep from JustFab, Samar B., has responded:

“Hello Janet,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz ”


Verified
4/5

2022-11-16

Duck Boots

"I have not gotten my boots yet. Once I receive them I will give a new rating."

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Rep reply posted 2022-11-17
A rep from JustFab, Samar B., has responded:

“Hello Amber,

Thank you for taking the time to share your review! We hope you'll like your boots and please feel free to give feedback once you receive them. Have a fabulous day!

Best regards,
Chad


Verified
5/5

2022-11-16

Just purchased

"I'm excited to try my new booties and shocked they will be here in just a couple days!"

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Rep reply posted 2022-11-16
A rep from JustFab, Samar B., has responded:

“Hello Katie,

Thank you for taking the time to share your awesome review! We hope you'll like your booties and please feel free to give feedback once you receive them. Have a fabulous day!

Best regards,
Chad


Verified
5/5

2022-11-16

Love it

"You on time with my order and I found what I was looking for on my birthday that is tomorrow think I can get a free gift"

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Rep reply posted 2022-11-16
A rep from JustFab, Samar B., has responded:


Hello Patricia,​

Thank you for your great feedback and for spreading the word. It was a wonderful feeling to be able to meet your online shopping needs.

Best Regards,
Clark


Verified
5/5

2022-11-15

JustFab

"this just fap is the best

Mr Bena mao
"

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Rep reply posted 2022-11-16
A rep from JustFab, Samar B., has responded:

“Hello Bena,

What an awesome review! Thank you so much for the positive overall feedback! Have a wonderful shopping experience in JustFab! Hope to hear more from you in the future!

Best,
Lia


Verified
5/5

2022-11-14

Awesome store!

"They always have a variety of shoes to choose from and it’s amazing! "

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Rep reply posted 2022-11-15
A rep from JustFab, Samar B., has responded:

“Hello Lizeth,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad