"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"I placed an order trying to use my credits, unsuccessful, place a second order was able to use one of my credits, so placed a third order to use the balance of my credits. I will be canceling my account. Love all of the items I have purchased, however, it's a pain to have to skip the month or get charged. Especially when it is not always feasible with my budget."
"Was given store credit for boots that never arrived because an address was never put on the package. The boots that I originally chose were out of stock so I choose from what was available. I much rather have had my money back. The first order was for 2 pair of boots. Now I'm being given the choice to choose one pair at the price I paid for 2 pair. I just received notification that the boots have shipped and also notice the boots I chose are now 11 dollars. For my trouble I think my boots should be offered for the sales price. I will never shop Just Fab again. 2 thumbs down!"
“Hi Destiny,
Thanks for your effort in writing a review about your shopping experience. We always want to make your shopping experience as easy as possible. We will be emailing you right away for assistance.
Best,
Tina
”
"So many boots to choose from I bout 5 pair for less than $100.00 dollars.... Genius."
“Hi Patricia,
Thank you for your amazing feedback! We're glad that you love the selections that we have. It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!
Best,
Kim”
"Muy buena muy rápida la entrega "
“Hola Rosiri,
¡Muchas gracias por compartir su increíble experiencia de compra con otros! Nuestro objetivo es la satisfacción del miembro al 100 % y parece que lo logramos con usted. ¡Queremos que cada experiencia sea “cinco estrellas”!
Saludos,
Chad
”
"My person was very helpful and solved my problem and gave me options to stay engaged."
“Hello Betty,
Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
”
"I changed my mind about an item & it wouldn’t let me remove it! 2 days later it let me remove it but the price of the other items were not on sale anymore & I didn’t notice till after I bought them!"
“Hello Janet,
Thank you for taking the time to leave a review. We apologize if you experienced some website difficulties. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
”
"Thank you I received in the timely manner - This is all I have to say -I always appreciate my purchases I can make through just fab. If I search it - I can find it making the experience worth while every time! "
"I always have an excellent experience when shopping JustFab."
“Hello Dayna,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
”
"It was very simple to order "
“Hello Linele,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
”
"The prices are awesome and reasonable. Can't wait for my delivery
How to be a dedicated customer..
I purchased 2 paid of boots hope they are as good as they look"
“Hello Diane,
Thank you for taking the time to share your awesome shopping experience with others! We hope you'll like your boots and please feel free to give feedback once you receive them. Have a fabulous day!
Best regards,
Chad
”
"it's always so easy to place an order and the check out is Painless!!"
“Hello Kim,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
”
"The vip deals are awesome! Great selection. Will shop again soon "
“Hello Nora,
We are glad you are enjoying our products and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth”
"Awesome experience the site is very user friendly "
“Hello Rosezett,
We are happy you are enjoying your online shopping experience. Thanks for your awesome feedback! We are glad you are enjoying our website! We love hearing from fabulous members like you!
XO,
Daniel
”
"I love it!!! Soy de PR y recién conocí la app."
“Hola Ruth,
Gracias por tomarse el tiempo para dejar sus comentarios y por compartir esto con los demás. Nos alegra saber que disfrutó de nuestro servicio.
Saludos,
Clark”
"I have been a loyal customer for over 10 years. The shoes fit my feet perfectly."
“Hello Ronnie,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz ”
A rep from JustFab, Samar B., has responded:
“Hello Lori,
Thank you for taking the time to leave a review. We apologize if you experienced some website difficulties and we are saddened to know that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
”