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202,294 reviews
4.43 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.80/5
Customer service:
3.67/5
Return/Replacement policy:
3.81/5
Featured Review


Verified
2/5

2022-11-04

App would not accept payment unless PayPal is used....

"I tried to checkout several times. Only when I used pay pal did it work.. frustrating and agravating."

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Rep reply posted 2022-11-05
A rep from JustFab, Samar B., has responded:

“Hello Brandi,

It is with great regret that we received your feedback regarding our user interface. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia





Verified
5/5

2022-11-03

Great price! Easy check out.

"Checked out with pay pal, quick and easy and a great selection!"

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Rep reply posted 2022-11-04
A rep from JustFab, Samar B., has responded:

“Hello Charlene,

We're glad you enjoy our unique styles and the website! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2022-11-03

Amazing

"Perfect size and amazing quality I was truly impressed. I will be buying all different styles for all of my friends and family. I would recommend this online company over any others "

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Rep reply posted 2022-11-04
A rep from JustFab, Samar B., has responded:

“Hello Patricia,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia


Verified
5/5

2022-11-03

It was easy to use support was amazing

"AMAZING easy love the app"


Rep reply posted 2022-11-04
A rep from JustFab, Samar B., has responded:

“Hello Noel,

We are glad you are enjoying our app! We always like hearing from our members. We are excited for you to receive your recent order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!

Best,
Zeth”


Verified
5/5

2022-11-02

Great shoes, fast delivery!

"Great shoes, fast delivery!"

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Rep reply posted 2022-11-03
A rep from JustFab, Samar B., has responded:

“Hello,

We are glad you are enjoying our products and delivery timeframe! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2022-11-02

Amazing

"I love JustFab shoes just amazing shoes in anything you want or need!"

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Rep reply posted 2022-11-03
A rep from JustFab, Samar B., has responded:

“Hello Doreen,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia


Verified
5/5

2022-11-01

Quick and efficient

"I love that I don't have to wait four or five weeks to get up my product"

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Rep reply posted 2022-11-02
A rep from JustFab, Samar B., has responded:

“Hello Tamika,

We are glad you are enjoying our products and delivery process! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2022-10-29

Decades long member

"I love just fab. Plain and simple. I'm always happy with the clothes I buy. Good quality at a pretty low price. Unique pieces that never fail to get me compliments. "

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Rep reply posted 2022-10-30
A rep from JustFab, Samar B., has responded:

“Hello Esther,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad


Verified
5/5

2021-11-23

Stylish, Quality Products with Great Pricing

"As always, JustFab exceeds expectations with their product lines. These are well made clothes and shoes that never disappoint!"

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Rep reply posted 2021-11-24
A rep from JustFab, Samar B., has responded:

“Hi Lorie,

Thank you for such a wonderful review! This motivates us to do more and you can surely expect more from us soon!

Best,
Cathy”


Verified
3/5

2022-10-29

Glitches

"Website kept glitching when I was trying to finish my order. I finally tried the live Chat. I even had problems with that. Finally I tried the website one more time, and it finally worked. I use to really love Just Fab but after a pre-holiday order that items were canceled, and when I talked with them the item would have to get ordered again. There was a incident where I reordered the item and as soon as I was off the phone it was canceled again. I was never so disappointed with the way that I had been given the run around. Ended up that I was finally able to get the boots for my daughter's Xmas present, but the 1 pair of boots that i was getting in exchange for a return never did get. Only reason I ordered this time was that I had points that I needed to spend, or lose out on the money I had invested in the monthly fees. There doesn't seem to be as many varieties of items to choose from. It seems like they're recycling items from last season. "

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Rep reply posted 2022-10-29
A rep from JustFab, Samar B., has responded:

“Hello Rhonda,

Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website. We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth”


Verified
5/5

2022-10-28

Great deals great options

"I love the options and the selection "

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Rep reply posted 2022-10-29
A rep from JustFab, Samar B., has responded:

“Hello Knyeeshia,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz ”


Verified
5/5

2022-10-28

Love it

"I love the boots. They large Cafe boots"

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Rep reply posted 2022-10-29
A rep from JustFab, Samar B., has responded:

“Hello Michael,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia


Verified
5/5

2022-10-28

the best shoes i could order

"Excelent order, the best shoes ❤️"

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Rep reply posted 2022-10-29
A rep from JustFab, Samar B., has responded:

“Hello Carol,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia


Verified
4/5

2022-10-28

New to JustFab

"New to JustFab! I was pulled in by a promotion that I just couldn't pass up. My shoes were delivered today, and I can't wait to try them out. JustFab has a lot of great options. I can't wait to try my news shoes to see if I'll be a loyal VIP member. "

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Rep reply posted 2022-10-28
A rep from JustFab, Samar B., has responded:

“Hello Edmari,

Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia



Verified
5/5

2022-10-26

Great!!

" I love my boots they fit perfectly and they are comfortable"

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Rep reply posted 2022-10-27
A rep from JustFab, Samar B., has responded:

“Hello Shanile,

We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth”