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202,294 reviews
4.43 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.80/5
Customer service:
3.67/5
Return/Replacement policy:
3.81/5
Featured Review


Verified
5/5

2022-10-26

No problems

"I was a VIP member for years and it just wasn't in the budget anymore, but I never had a bad experience with JustFab"

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Rep reply posted 2022-10-27
A rep from JustFab, Samar B., has responded:

“Hello Kryslyn,

We are glad you are enjoying our products and the VIP membership! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2022-10-24

I love JustFab!

"Have been a member for years and always happy with both the selections and the quality!"

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Rep reply posted 2022-10-25
A rep from JustFab, Samar B., has responded:

“Hello Mary,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day! 

Best,
Renz ”


Verified
2/5

2022-10-24

Everything is out of stock

"Out of stock seems to be normal"

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Rep reply posted 2022-10-25
A rep from JustFab, Samar B., has responded:

“Hello Jessica,

Thank you for taking the time to leave a review. We are very sad to hear that the items you like are sold out. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.

Best,
Chad


Verified
5/5

2022-10-24

Shop With Ease

"Great navigation and displays "

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Rep reply posted 2022-10-25
A rep from JustFab, Samar B., has responded:

“Hello Felecia,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz ”


Verified
5/5

2022-10-24

LOVE!

"I love order from just fab. Sizes are very accurate, shipping is quick and prices are affordable. If you haven't joined just fab....stop what your doing and order some shoes!!!"

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Rep reply posted 2022-10-24
A rep from JustFab, Samar B., has responded:

“Hello Abby,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad


5/5

2022-10-23

Loved then all!

"I was pleased with the efficiency of delivery, totally excited
Anticipating my package and more than please with the
Quality of every pair. It's too bad you don't have smaller sizes
because I wanted to buy some for my mom. Otherwise
Great job.
"

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Rep reply posted 2022-10-24
A rep from JustFab, Samar B., has responded:

“Hello Danae,

Thank you for taking the time to leave a review. We are very sad to hear that the sizes you like are sold out. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.

Best,
Chad


Verified
5/5

2022-10-22

Caring Customer Service

"My experience with JustFab customer service, has always been handled with competence and care."

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Rep reply posted 2022-10-23
A rep from JustFab, Samar B., has responded:

“Hello Cynthia,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad”


Verified
5/5

2022-10-22

Beautiful shoes

"Great no problems at all finding what I was looking "


Rep reply posted 2022-10-23
A rep from JustFab, Samar B., has responded:

“Hello Keisha,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad”


Verified
5/5

2022-10-21

Great, easy experience!

"I thought the prices were too good to be true. But the prices are great, plus high quality shoes!"

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Rep reply posted 2022-10-22
A rep from JustFab, Samar B., has responded:

“Hello Zoë,

We're delighted to hear you enjoyed your purchasing experience with us! We constantly make sure to create beautiful and high-quality items for you at an affordable price! Have a wonderful day!

Best,
Renz ”


Verified
5/5

2022-10-20

Love the variety of wide shoes/boots!

"I was able to find a new pair of wide ankle boots! Very happy about that…"

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Rep reply posted 2022-10-21
A rep from JustFab, Samar B., has responded:

“Hello Nicki,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz ”


Verified
5/5

2022-10-20

Amazing!!!

"The boots are beautiful!!!"

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Rep reply posted 2022-10-21
A rep from JustFab, Samar B., has responded:

“Hello Caren,

We're glad you enjoy our unique styles! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth”


Verified
5/5

2022-10-20

Nice

"I found what I was looking for"

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Rep reply posted 2022-10-21
A rep from JustFab, Samar B., has responded:

“Hello Marie,

Thank you for writing a review! We always like hearing from our members. We are excited for you to receive your recent order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!

Best,
Zeth”


Verified
5/5

2022-10-20

LOVE MY NEW BOOTS!!!!!

"Omg so nice I didn’t want to take them off!!! Customer service is very friendly and helpful and I was able to get the answers i needed. Will be recommending to all my friends "

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Rep reply posted 2022-10-20
A rep from JustFab, Samar B., has responded:

“Hello Debbie,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services we provide for our members. Hope to hear more from you in the future!

Best,
Allison ”


Verified
5/5

2022-10-18

Fast, easy shopping

"Great experience all around. I found the styles I wanted and check out was fast and easy. My shipment came in a matter of days and the products are exactly as described ."

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Rep reply posted 2022-10-27
A rep from JustFab, RATechstyle, has responded:

“Hello Emiley,

Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!

Best,
Renz ”


Verified
5/5

2022-10-16

Just fab my favorite

"I have the best experience shopping at this store. If something is out of stock, I get notifications when the product is back in stock. I love the VIP treatment even down to the Birthday gifts. "

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Rep reply posted 2022-10-17
A rep from JustFab, Samar B., has responded:

“Hello Sonya,

Thank you for taking the time to write an awesome review! Check out our new selections on the 1st of the month and we encourage our members to shop at the beginning of the month when the new styles are usually released to ensure availability. Have a fabulous day!

Best regards,
Chad”