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202,294 reviews
4.43 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.80/5
Customer service:
3.67/5
Return/Replacement policy:
3.81/5
Featured Review


Verified
5/5

2022-07-11

easy and great value!

"the site is very friendly and they have sales quite often where you save so much for great styles. "

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Rep reply posted 2022-07-12
A rep from JustFab, Samar B., has responded:

“Hello Leila,

We are glad you are enjoying our products and promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2022-07-10

Easy shopping

"I love Just Fab! The website is easy to use just can’t wait until Fall styles come out "

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Rep reply posted 2022-07-10
A rep from JustFab, Samar B., has responded:

“Hello Terrie,

We are happy you are enjoying your online shopping experience! Thanks for your fantastic feedback and we're glad you are enjoying our website. We love hearing from awesome members like you!

Best regards,
Chad”


Verified
5/5

2019-10-09

Great process and prices!

"Great quality, prices and fantastic shipping! Love the amount of variety and the VIP discounts!!"


Rep reply posted 2019-10-10
A rep from JustFab, Member Services, has responded:

“Hi Christina,

Thank you for your lovely review! We are glad to hear your feedback. We appreciate you taking the time to share your wonderful experience. Have a fabulous day!

Xo,
Jane”


Verified
2/5

2022-07-09

Not worth it

"I signed up years ago to get savings… this is the 1st month that I forgot to “Skip”. They auto credit your account for 39.95 if you don’t order. Not really an issue except that when you go to use the credit. They calculate the original price you would have paid if not buying it on sale. So you don’t get the full credit and end up paying."

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Rep reply posted 2022-07-10
A rep from JustFab, Samar B., has responded:

“Hello Pamela,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our VIP program and credit system works. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad”


Verified
5/5

2020-12-23

JustFab is ....

"I have always had a good experience with Justfab. Love some of there products. Just not enough plus sizes. If your a savvy shopper like me you will look for the different discounts available to get things even cheaper. "

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Rep reply posted 2020-12-26
A rep from JustFab, Member Services, has responded:

“Hello Patricia,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,

Daniel


Verified
5/5

2022-07-08

Shoes

"Found the perfect pairs of shoes for work so quickly! I absolutely loved it!"

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Rep reply posted 2022-07-08
A rep from JustFab, Samar B., has responded:

“Hello Miranda,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz ”


Verified
5/5

2020-06-05

My great experience

"I love the large variety of shoes to choose from.
The fact that I have 5 days to make a decision or skip a month makes shopping easier. I can never buy just one pair. Another one always catches my eye.
I'm one happy customer.
"

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Rep reply posted 2020-06-07
A rep from JustFab, Member Services, has responded:

“Hello Corrine,

We are delighted to hear that you had a great shopping experience with us! We always aim to provide you with the latest trends with the best quality at a very reasonable price! Thank you for your great review!

Best,
Dean”


Verified
5/5

2022-07-06

Happy customer

"I found a great deal, shoes are usable, site worked good. Shopping is reliable, and my pumps I have in several colors same size "

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Rep reply posted 2022-07-07
A rep from JustFab, Samar B., has responded:

“Hello Cynthia,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad”


Verified
5/5

2022-07-06

Love Justfab❤️❤️❤️❤️❤️

"Beyond happy with this company. "

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Rep reply posted 2022-07-07
A rep from JustFab, Samar B., has responded:

“Hello Gerry,

Thank you so much for loving our brand! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth”


Verified
5/5

2022-07-06

Great shoes

"Bought tons of shoes with the 4th of July sale and using up my credits. Got some for my kids, my mom and my best friend. These shoes are great haven’t been disappointed yet."

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Rep reply posted 2022-07-06
A rep from JustFab, Samar B., has responded:

“Hello Keri,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad”


Verified
5/5

2022-07-05

Order/Purchase

"Very quick and easy, affordable prices! "

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Rep reply posted 2022-07-05
A rep from JustFab, Samar B., has responded:

“Hello Lorena,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and prices that we provide for our members. Hope to hear more from you in the future!

Best,
Allison ”


Verified
5/5

2022-07-05

Great items

"Great prices and quality on shoes and clothes "

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Rep reply posted 2022-07-05
A rep from JustFab, Samar B., has responded:

“Hello Jannett,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad”


Verified
5/5

2022-07-04

Easy

"Everything is easy to use, understanding and affordable!"

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Rep reply posted 2022-07-05
A rep from JustFab, Samar B., has responded:

“Hello Yasmin,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad”


Verified
5/5

2022-07-04

Always pleased

"I am always happy with my experience on JustFab. I wish shipping was a little less, but always happy with my shoes!"

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Rep reply posted 2022-07-04
A rep from JustFab, Samar B., has responded:

“Hello Heather,

Thanks for writing a review and for making your purchase! We can't wait to hear feedback from you once you receive your order, we hope you like them!

Best,
Tina


Verified
1/5

2020-05-31

Misleading

"They take money out of your account if you don't cancel for that month, then don't allow you to spend it on their merchandise! That's stealing in my mind."

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Rep reply posted 2020-06-01
A rep from JustFab, Member Services, has responded:

“Hello Anne,

Thank you for writing a review! We appreciate the feedback you shared. We will be contacting you within 24-48 hours to assist you further.

Best,
Dean”