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202,294 reviews
4.43 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.80/5
Customer service:
3.67/5
Return/Replacement policy:
3.81/5
Featured Review


Verified
5/5

2022-06-08

Gotta Love ❤️ ❤️ them

"I love justfab best place to shop for shoes"

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Rep reply posted 2022-06-09
A rep from JustFab, Samar B., has responded:

“Hello Marquita,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz ”


Verified
5/5

2022-06-08

Awesome shopping!

"Awesome items for purchase "

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Rep reply posted 2022-06-09
A rep from JustFab, Samar B., has responded:

“Hello Annette,

On behalf of us at JustFab, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad”


Verified
5/5

2022-06-05

Very good quality product they have.

"I have bought a lot of my shoes from justfab and I love it the quality is really good compared with the price they have the best . "

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Rep reply posted 2022-06-06
A rep from JustFab, Samar B., has responded:

“Hello Samiha,

Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Dean”


Verified
5/5

2022-06-05

Excellent

"Easy, selections were great!!!"

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Rep reply posted 2022-06-05
A rep from JustFab, Samar B., has responded:

“Hello Victoria,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad”


Verified
3/5

2014-03-08

Password Problem

"I am completely happy with my JustFab experience and look forward to more purchases in the future"


Rep reply posted 2022-06-30
A rep from JustFab, ChristinaSt, has responded:

“Hello,

We love your wonderful review! We always want to make sure that the website is as friendly as possible to make your shopping experience easy. It’s a goal met for us knowing that you are satisfied!

Best,
Tina


Verified
5/5

2022-06-04

Excellent

"The products are very good quality. I purchase something every time I can"

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Rep reply posted 2022-06-05
A rep from JustFab, Samar B., has responded:

“Hello Silvia,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!

Best regards,
Chad”


Verified
5/5

2022-06-03

Great unique finds

"I always love shopping on Just Fab. The selection and cute unique finds is great. "

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Rep reply posted 2022-06-04
A rep from JustFab, Samar B., has responded:

“Hello Gricelda,

We're thrilled to hear you had a positive shopping experience with us! We make every effort to provide gorgeous, high-quality items for you at a reasonable price! Have a fantastic day!

Best,
Renz ”


Verified
4/5

2022-06-03

Comfort is KEY!!

"I’ve always had good experiences when shopping with JustFab. My only ask would be that they start making their shoes more comfortable. The fit is always great, however they’re not the most comfortable. Remember women have to walk and stand in these shoes (heals and flats). Standing in them will kill your feet most of the time. Sometimes I think a room full of men designed the shoes and never bothered to walk around or stand in them for long periods of time. Comfort is very important!!"

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Rep reply posted 2022-06-04
A rep from JustFab, Samar B., has responded:

“Hello Stevie,

Thank you that you are satisfied with the fit of our products! We are continuously striving to satisfy our member’s needs as much as possible so our Member Services Team will get in touch with you right away. Thanks! 

Best,
Renz ”


Verified
5/5

2022-06-02

Superb service!

"Loved how quick and easy their response team was with respect to the order. "

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Rep reply posted 2022-06-03
A rep from JustFab, Samar B., has responded:

“Hello Palav,

Thanks for taking the time to write a great review! We take pride in giving the best services to our dear members! We're delighted to receive your compliments and appreciation! Have a great day!

Best,
Renz ”


Verified
4/5

2019-08-20

Experience with JustFab

"I've been using Just Fab for years. Never had a problem and quality is excellent."

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Rep reply posted 2019-08-21
A rep from JustFab, Clark L., has responded:

“Hello Dawna,

Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review! We always strive to provide stylish, affordable items for FABshionistas like you!

XOXO,
Clark”


Verified
5/5

2016-06-27

More than just shoes.

"I have ordered from Justfab MANY times, and I have never been disappointed. If something did not fit correctly, no issues! Customer service is amazing.

I would recommend this site to everyone.
"

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Rep reply posted 2016-06-30
A rep from JustFab, , has responded:

“Hello Nancy,

It is our great pleasure to provide the best service for our valued members like you. Have a fabulous day!

JustFab Member Services”


Verified
5/5

2022-06-01

Beautiful shoes, boots, everything!

"Very fast and accurate service! Thanks!"

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Rep reply posted 2022-06-02
A rep from JustFab, Samar B., has responded:

“Hello Wanda,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day! 

Best,
Renz ”


Verified
5/5

2022-06-01

Hi

"I love my shoes and boots "

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Rep reply posted 2022-06-01
A rep from JustFab, Samar B., has responded:

“Hello Elvira,

We’re so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a great experience with us in the future!

Best,
Zeth”


Verified
5/5

2022-05-31

Beautiful and comfortable

"The shoes are really beautiful and comfortable. There pictures don't give it justice at all. I will be purchasing more just like this style in different colors."

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Rep reply posted 2022-06-01
A rep from JustFab, Samar B., has responded:

“Hello Tynnetta,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Cheers!

Best regards,
Chad”


Verified
3/5

2022-05-30

They sell out of my size too frequently.

"They sell out of my size and don't get them back in stock in a timely manner, if at all."


Rep reply posted 2022-05-31
A rep from JustFab, Samar B., has responded:

“Hello Millissia,

Thank you for writing a review! Your feedback about the product's availability is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Allison”