"I just received the Franke sink and a Grohe faucet. The service and personel were fabulous at BK Authority. I received my orders the next day and the price was almost half of what the local stores had quoted. I am so please and will reccommend this web site to everyone. Thanks BK Authority.
Carol, Danbury, CT"
"I recently purchased a Franke Kubus sink and shelf from
KBAuthority, aka sinkpros. Their price was far lower than anyone else , they had in stock, shipped it promptly, and offered knowledgeable advice. This was one of the best online/phone buying experiences I've had. Highly recommended."
"Excellent service, great pricing, could not have asked for anything better. Will definitely buy again!
Thank you KBAuthority.
"
"Since finding kbauthority.com, I could not have been happier with their very efficient and quick response. I have bought through them with the sound knowledge that they deliver as they have stated and always follow up. Thank you!!!"
"I just want to say that returns gets lost in the shuffle.
I ordered Robern Medicine cabinet with side kit. I returned the side kit since I did not need it since I installed it flushed. I was told that credit would be less the stocking fee, which I accepted. It's been (4) months after numerous attempts to get my credit but to no avail. They even said, a check should be forthcoming!
I am still waiting... After I wrote this review, I received my Refund immediately (including interest)
So glad that this got resolved - I might even order more in the future. Thanks a lot!"
"STAY SWAY!!!!!!! You might save a little money in the end but you will also end up with a big headache. Great refund policy, 25% to return something? That makes a lot of sense, and finally, good luck getting a supervisor/manager to call you back if you have a problem. Buy from a small retailer, expect small service."
"I want to thank the company for excellent sales support and outstanding customer service. My initial order required phone support and the most helpful individual recommended products, made sure I hadn't forgotten components and made sure the order item was the right size. I had a issue with a return. I got immediate phone support from a real person who took ownership of the issue, resent sent a replacement and covered the return. Simply the best online purchasing experience ever. Don't miss the opportunity to do business with this terrific company."
"Great store, website is user friendly, shipping is quick, prices are great. I will be back to shop with kbauthority"
"This company has out done all the competition. We were able to get a very unique Franke kitchen sink faster and for much less money than the local dealer or any other online stores. The item was shipped out to our door in Hawaii and arrived in perfect condition. The Sales Manager, George S., takes his job very seriously when it comes to customer satisfaction. KB Authority was a life saver for our kitchen remodel project. Overall, a great customer experience. "
"I have placed several orders with KBAuthority and have been pleased with each experience. This company is competitively priced, knowledgable, concerned about customer service, and appreciative of their customers. I will continue to use them."
"I made another purchase from KBAuthority-grid for the sink I purchased before. It came in the factory undamaged packaging within reasonable time but unfortunately some plastic grid covers were broken, so the grid was unusable in stainless steel sink. I called George and he immediately ordered the covers from Franke. Although, it took couple of weeks to receive these covers, I appreciate the KBAuthority attention to customer needs and commitment to satisfy a customer. As a result, another pleasant experience and desire to do business in the future."
"This company delivers. So nice to finally find an online company that exceeds all expectations. George guided me on every needed fixture for our new kitchen and all the fixtures are perfect. George is truly a customer's service and KB beat all researched prices, plus the shipping was flawless. Looking forward to my next project with KB!"
"I'm very pleased with my dealings with KB Authority. I bought two Franke sinks at greatly reduced prices. They were shipped directly and safely to the company who was fabricating my counter top. I made several phone calls because I needed to expand and adjust my order. What I liked especially well was that I was connected with my own sales person each time I called. George remembered me and my order and kept on top of any issues. It was very pleasant to have the feeling that my sales person was interested in my needs and wanted to help make things run smoothly for me. I will recommend this company to my friends and will use them again when the occasion arises. "
"Customer service representative helped me to find sink and faucet which better fit my new kitchen.
Order was shipped and received quickly.Excellent service.I would recommend this store to everybody."
"Thank you for all your help. I have shopped with you many times in the past and will continue to do so in the future!!!"