"Purchased the teak Fresco vanity, was exactly as pictured which was my first concern when making the buy. Although the order was backordered the customer service was proactive and called to let me know there would be an extended delivery time.
They offered me a chance to cancel or pick something else. I am glad I waited this vanity is exactly what I wanted. Overall experience was great and Kudos to your customer service team!"
"My parents could not operate their faucet anymore, it was too difficult because the washers were worn. I ordered two new Water Creations vintage wing handle faucets. Except for removing the old units, the install went great. My parents love the look. They are extremely happy with the easy/smooth operating compared to the older washer type."
"We are pleased with the Toto toilet we recently ordered from KB Authority. Their price was the best for the product and delivery was prompt. Overall positive experience."
"I recently got a nice bath cabinet from here. The cabinet was delivered to me on time, and it is just the same as it was shown on the website. The quality is amazing and has large compartments as well. I would surely recommend this website to each and everyone out there! Thank you!"
"The streamlined tub that I purchased from KBAuthority is amazing! It is beautiful and fits perfectly in my bathroom. The bathtub is made entirely from ceramic and makes it look more premium. The best thing about this order was that they delivered it on time, unscathed. Great Services!"
"I scrolled through your shower combination section and found bulks of beautiful products here. Ordered a set of a square rain shower, which matches exactly the interior of my bathroom. Plus, it was fairly priced. Would love to shop for more!!"
"So here’s the issue. Are they competitive in price absolutely. Do they have a good selection of products absolutely. Do they have a good website absolutely. And when an item comes is what you ordered yes. BUT. The communication is horrible. Back ordered items aren’t communicated and you have to check yourself. And then when it’s promised a certain time and it goes past then they don’t follow up you have too. And when you do they say another two weeks because of the manufacturer. Now you can be upset of course because of their terrible communication but you’d say you can’t help a manufacturer. Until you get an email hours later from a competitor you price checked originally stating just wanted to let you know the manufacturer is pulling the items off the boat as we speak and I can get it to you tomorrow. I then call back and am told the same thing out two weeks, tell the associate what I learnt, they call the manufacturer and come back and say “ooh your right it will ship out now today”. Umm why should I be the ship manager, customer siervice manager, communicater, and foreman here. Isn’t that what I pay this co for. "
"Recently bought a set of shower panels from KBAuthority. The panels are really very nice in quality and beautiful to look at. They come with a premium finish, which goes really well with my bathroom theme. All in all, a great product, would love to shop more! 5 Stars!"
"KBAuthority is a one-stop solution for your kitchen and bathroom needs. Their products are of high quality and very competitively priced. 5 stars!"
"Just got installed the ROBERN PLM1630B 15-1/4 INCH PL series flat mirrored door in my bathroom. And I am highly impressed with its design, and the features that it consists of. It gives my bathroom medicine cabinet a few extra features without getting too techy. Thank you so much Kitchen & Bath Authority for such a wonderful product. Thumbs up."
"We found the doors cheaper than other websites but when I placed the order, I did not receive a delivery time. I had to call KBAuthority several times to determine the delivery date so I could schedule the installation. After I received the date, it was delayed one day by the freight company which delayed the installation. Most companies provide a delivery date when you place the order. We liked the product once it was delivered. "
"Very positive experience. I am in Canada, and they had the best prices, even with the exchange. Great communication with the order, but it took longer then I expected for it to actually ship."
"Great selection of products, very competitive price, and fast reliable shipping! I’ve completed multiple orders with KBAuthority and I’d highly recommend it to everyone!!!"
"Product took almost 4 weeks longer than originally told. Every time I called to check on it they said it would be there in 2 days. "
"Bought a beautifully designed shower door from this site, which is too good. The glass is reliable, and the price was affordable. Moreover, I loved the way your executive took the time to explain product details. I would place more orders soon. An excellent deal!!"