"KC was recommended to me by two friends that have bought from him before.
On a Tuesday I asked KC if he can help me build a system for my parents - I needed that before Friday, when I was flying back home.
He said he could, and after a few e-mail messages, the components were on the way, and I got them on Thursday.
The components were packaged properly and when I put the system together, it worked flawlessly.
I recommend this seller warmly, for the quality of service he provides."

"This is the second computer that I have purchased from KC Computers. I have been exceptionally pleased with both purchases. My first computer still performs as it did on on "day one" after seven years, however, it just doesn't have the power to perform the new tasks that I doing these days. The only place I checked for a replacemnt was KC Computers. They work hard to provide you with the configuration that will give you the "best bang for your buck" based on how you intend to use the machine. You don't end up with components that you do not need and you can specific the brand for the components that are included in your configuration. I've recommed KC Computers to several of my friends and they have been pleased with their purhcases. If you want good value for the money you are going to invest in a computer and great service then KC Computers is the place to go."

"Sadly, I just discovered that KC Computers is shutting down. It was a trustworthy outlet, as you can see from the high ratings it received here.
And my review from 2005 shows you what I think of the place.
I don't know why they are closing. I hope Kevin simply decided it was time to retire, and that there were any economic reasons that forced him out of business.





I was thinking about building a computer (would have been my first time) when I came across a response in a Usenet group from Kevin Chalker, the owner and the "KC" in the company's name.
I checked his site and then emailed him telling him I might be considering his company to buy the components.
He answered very quickly.
Then I saw on the site that KC would build the computer for the cost of the components -- no extra cost for labor and testing.
So Kevin and I communicated via email several more times after that. He came up with some great money-saving ideas, like using AMD (64-bit) instead of Intel, and going for a video card with less memory, because he said most games don't need more memory than the vid card he was recommending.
He also suggested that the built-in sound card on the motherboard might be good enough, rather than buying a separate sound card. So, for several steps, he found a way for me to pay him LESS money instead of more.
The price was great and the package arrived well-packed with no damage.
A SATA drive cable did come completely detached from the drive and the motherboard on the trip over. I re-connected it easily and it was good to go.
Similarly a cable to the temperature readout at the front of the case also came detached. I have not yet tried to reattach it, but if there's any problem, I certainly will report that here.
Once I fired up the computer, I was having trouble setting up a wireless network adapter (this was one I already owned). I emailed Kevin (on a Friday night!) asking if he had any ideas.
But I managed to figure out the problem (it was with my router and not with my new KC computer) and I emailed Kevin a second time to let him know it was OK. He emailed me back; this would have been maybe within 45 mins of my original email. That's what I consider service.
I sent him a separate email about the SATA cable and the temp readout that same night, and again his response was fast.
Based on his response to the several emails I sent him from the first time I saw his Usenet post, until I finally decided what I was going to buy, and until those emails the night I hooked up the computer, his response has always been quick.
So I have no doubt that should something go wrong with this machine, he'll be ready to stand behind his product.
I recommend this seller to you.





"

"This is my 2nd time purchasing from Kevin @ KC Computers. First time,4/1/99, and again 6/23/05.The first PC,(desktop), Is still working like the day I got it! My latest, being a notebook, is great! Kevin and his crew sure know how to advise,recomend,and assemble for years of trouble free service!! I see most of the Very Satisfied ratings only got there instead of extremely satisfied, because of price. Well I to did a bit of price shopping, and found that I could buy some of the components for a little less, but then I had to assemble,install the OS and software,set up and burn in, and hope it all worked. If it didn't who would I call or email? The maker of the motherboard,memory,power supply,vidio card,...!And if you compare apples to apples with most other on line pc builders, and even the "big" name brands, I found that they were most often more $$$ with less quality components. I always reccomend KC Computers when ever computers come up in conversation! 10+ rating in my book!!!"

"I bought my second home computer in 7 years from KC Computers because I had an excellent experience the first time and was hopeful my second would be just as good. I wasn't disappointed. Kevin, the owner, provided the same personal attention as he did the first time and guided me through the selection of the latest system components that met my needs. What you get from KC is the assurance that you have the best product for the price you pay and the lifetime support to ensure it stays that way. "

"This is second computer system I have purchased from KC Computers in the last 3 months. I will never go back to "a big name" computer company. Gateway stole its last $5,000. from me by sending me inferior equipment. They had my money, but I had no usuable equipment. It was such a pleasure dealing with Kevin. I told him what my grandchildren needed and he made up systems reasonably priced. Will need another system by Christmas Kevin. I wish I would have known about him 2 years ago."

"As with previous reviewers, I found KC Computers a very good company to business with. I ordered a new desktop as a replacement for an aging system. Having a general configuration in mind, a speedy exchange of email resulted in a design that was suitable for my needs. KC was very helpful in the final component selection with regard to performance, value and quality. All questions thoroughly answered. The new system arrived in perfect condition and operates with no problems. All things considered, a very positive buying experience plus the added assurance of ongoing support if and when required."

"My company consistently buys products from KC and has been doing so for years. In fact we own 12 computers from KC. Kevin is always extremely helpful and hard working and his products are reliable. The support you receive from KC should be the selling point. You get personalized attention quickly. You will not get that from any other company."

"Read the reviews, my experience was every bit as positive, actually more so. This should be the business model for all companies large and small. I cannot reccommend strongly enough these fine people, you will not find anyone who offers more, period."

"This was the best technology purchasing experience I've ever had. KC's consultative approach made me feel comfortable and competent.

I am profoundly difficult to please as a customer. In fact, my last start-up company was a customer service technology. So it's not easy to get me to fill out a customer survey. Generally I have comments, suggestions, feedback, or complaints.

However, this is not the case with KC. The experience was flawless. This is how people should do business. Bravo.

Best regards,

Harry Max"

"The customer service has been great and everything has worked well. Kevin responds , well...it seems like he never sleeps!

I ordered some more memory; even during the last week of the holiday shopping season- it arrived amazingly fast- I installed it with no problem.

I'd have no hesitation recommending this company."

"Took time to explain every thing to me. Had some good suggestions on hardware. Was very patient with all my questions. CPU arrived in four days after payment.Exellent packing,is up and running with no problems. A joy to do business with."

"I'm real happy with my new desktop. No problems so far.

I ended up a computer built with the hardware & configuration I wanted and was willing to pay for...with an OS CD and without a "restore disk".

With a good amount of help and some online research as far as hardware choices....I have a reasonably priced gaming computer with mostly higher-end parts and no apparent weak spots.

While you can find lower prices for the individual components...if you consider shipping costs...assembly and testing issues...and the followup tech support...the value is there."

"This is the second purchase I've made with KC and the result is the same: outstanding. It feels good to do business with an owner and a company that understands pride in their services and a great work ethic. The products and related services are an unmatched package in the world of computer sales. I highly recommend KC to anyone brave enough to want exactly what they need in computer equipment."

"I must say that this was one of the nicest purchase experiences that I have had on the web. I was in the market for a new computer to replace my old PIII. I went to all the on-line web places and did my research. (Reseller Ratings is a good place to start if you are thinking about getting a new rig.) As it turns out, I just happen to stumble onto KC Computers via the Reseller Ratings web site. KC really didn't have what I was looking for on their web site. But, on a hunch I sent an e-mail inquiring about a certain case. (Lian-Li PC-V1000) Within a 1/2 hour, Kevin (the owner) sent me e-mail saying that he could get pretty much anything that I was looking for.

So over the next few weeks, Kevin gave me a couple of quotes. He helped define what I would need for a new system, and was very helpful in picking out the parts that I wanted. He didn't try to oversell me anything, and he tried to find the best parts for the type of computer that I was trying to build. I did priced the same computer on a few other sites, and while a little cheaper, the service and support that Kevin was giving me during this process made it worth it. And besides, I didn't really want to build my own system from a bunch of random parts that I had no idea if they would work together or not. I would rather have someone that knows what they are doing, rather than me trying to build a system from scratch. KC took care of making sure everything worked together and he even burned the system in to make sure it was up and running smoothly.

One example of great service was that I wanted a certain Lina-Li case part that was not very standard. Neither KC nor his distributors had this Lian-LI fan controller item. I showed him on-line the place that I saw the part, and he offered to order and install it for me as he built my system. Wow! So Kevin basically ordered this part from another web site, and installed into the system that he was building for me. All I can say is, this is an example of good service!

At one point he found that the case parts that we had put together didn't quite fit. He e-mailed me what was wrong, and offered to have one of his employees take the parts home and drill the needed holes to make them fit. Now, looking at them, I can't tell which ones he drilled, and which ones he didn't. This was a nice little touch.

To top all of this off, I was in a little bit of a bind. During this process, I had to go into surgery for a broken leg that I got playing soccer. *(Yeah, poor me...) Anyway, Kevin really helped out in getting the system to me, while working around my schedule with my surgery and all. This was a big blessing, for I didn't want to worry about my new system while dealing with my broken leg.

I know that most of the resellers that have 9.5 and above sometimes have a bad day or two. They might have a few unhappy customers, and someone always has at least one bad experience. Well, l tried, and I tried to find anyone who had a bad experience with KC, and I couldn't. If you read all these reviews, you will be hard press to find anything bad about the services that KC has to offer.

Have I gone on to long with this review? Perhaps. I just want you to know that buying a new systems from KC was a real pleasure. If you are about to purchase a new system, just drop him an e-mail and see what they can do. Even if you don't buy from them, dealing with them will be a nice experience.

cheers

corb

ps I know that the resellers always read these. (At least all of the reseller that are above 9.0 like to keep track...) So I just wanted to say "Thanks Kevin." Tell your guys at the shop thanks for the system. It's up and running like a champ...

c. "