"The memory I have purchased down through the years has always been of high quality and durablility. Deliver has been excellent."
"First things first, I ordered my memory on a Friday. I live in the Midwest and this company is on the West coast, so it was ordered well before their operating hours even started. The only thing my order status said until Thursday of the next week(almost a week) was that the ship dock had been printed. Got no updates from the company so when I did email them to find out what was going on, all I got was a computer generated generic email response. Finally it shipped and arrived shortly after(only good part about the experince). Well I ended up ordering the wrong memory for my computer(totally my fault), but the same crap occured when trying to send it back. Sent them a return authorization for approval(Saturday morning), which the automatic response noted that I should get a response in 24-48 hours...after two more emails and generic computer generated responses I finally got the information to send my stuff back on Thursday! That is a few more than 48 hours. Just a frustating experience of not actually having real people respond or respond in a timely manner.
I will say that I did purchase a stick of memory years ago from them and it wasn't nearly as frustrating. "
"Good service and product!"
"My battery was delivered timely. It won't charge and I can't yet determine if that is the fault of the battery (old one charged up to the time I dumped it) or the laptop."
"Came quickly...works perfect"
"rec'd item quick. workx great. "
"I am extremely pleased with my product and the price I paid. I received my package in record time. I had no trouble navigating the website and found the product I needed without hassle, which I greatly appreciated. I will be a returning customer if the need ever arises. "
"Received follow up phone call from Kahlon on 11/08 -
Shipment went out on 11/08 (ordered on 10/17)
Shipment Arrived on 11/12
Products installed and all is good
Very Satisfied
Free Shipping is appreciated but needs to have more accurate estimates - took longer than anticipated.
ordered 10/17/2013
order has yet to arrive
credit card has been charged
selected free shippping
Free shipping is OK and appreciated - but not if credit card is charged and there is an unknown shipping date and is longer than told or anticipated - was told 10 working days
have ordered before and have been very satisfied except for this particular order."
"Professional and knowledgeable staff saved me from buying a similar but non-compatible part. Somewhat surprised that a PM Thursday order was not shipped until the following Tuesday.l "
"I was very satisfy, not only with the fact that I was able
to find what I was looking for, but also because it arrive at a prompt time.
."
"My purchasing experience with Kahlon was quick and easy. They responded to my inquiry and shipped the item right away. Thank you."
"This was an extraordinary experience for me as I had a year old lap top with a dead battery and could not get an original replacement from the manufacturer or any OTHER supplier! After my tryin and failing, your expert customer service person rescued me with much extra effort and reseach. Cudos to you et. al., as I was in business again right out of the box.
Thank you!,
Robert J. Hendrick"
"2nd purchase from them. would buy again"
"Very satisfied with the replacement battery's run time. It is large which makes the laptop heavier, however the shape of the battery raises the front of the computer making it easier to type.
I'd buy again."
"Delivery was prompt and the product was in fine condition."