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Customer service:
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Return/Replacement policy:
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Verified
5/5

2014-07-24

"I recommend and will return!"


Verified
5/5

2014-07-24

"had oil change and it was quick....people were very nice ...clean srore"


Verified
5/5

2014-07-24

"In and out as expected. The folks at Cheshire Bridge always take good care of my and my friends cars. Thanks !"


Verified
5/5

2014-07-24

"Very impressed with Jessica! I chanced from another/closer Kauffman because of her honesty and helpfulness. I don live in Atlanta but I told 2 daughters to go there from now on. "


Verified
5/5

2014-07-24

"Great service great prices"


Verified
2/5

2014-07-23

"Failure to reset my tire maintenence light after getting new tires. I repeatedly asked for the correction but the manager had a defensive attitude full of excuses instead of listening, apologizing, and correcting the problem when asked. When he finally corrected the issue he stated I could have done it myself. Also continuing to state its not Kouffmans policy to reset tire maintenance lights after getting new tires. The light technically comes on to remind the owner its time for a rotation. Therefore if I got new tires and you rotated the back tires to the front and put the new ones on the back...why would you not reset the tire maintenance light. At the minimum at a tire place, if my tire maintenance light is on I expect the technician to address it and not return my car with the light on or not provide any explanation after I have paid for a service. That is disgusting customer service."


Verified
3/5

2014-07-23

"Pre-ordered tired on line and set up appointment time for tire install. Still took 90 min to complete. Typical of my experiences at Newnan Kaufmann. Time seems to be of no concern. "


Verified
5/5

2014-07-22

"The staff was very attentive, courteous and detail oriented. Excellent experience form the initial phone call to completion. Everything was completed to my satisfaction."


Verified
3/5

2014-07-22

"When I made an appointment online for 10:00 am the next day, I got a call from Kauffman in about an hour to confirm. I showed up about 5 mins early, they put my truck in the bay about 5 mins late, and 5 mins after that, the manager come out to tell me that the tires would not be delivered to their shop until after 12:30. He called me a little after one, and I was there 10 mins later. To the shop's credit, he took my keys and immediately put my truck on the lift. I was called up to pay in less than 35 mins. I also received a slight discount for the trouble."


Verified
5/5

2014-07-22

"The sales staff, install staff, and the store manage Jon Jiles all did an excellent job. This was the second time I've used Kauffman Tire in the last four years to have a full set of tires installed on my truck. I will continue to do my business with Kauffman Tire for my tire needs. Particularly the Acworth, Georgia location.

Again excellent job.

Chris Willis
"


Verified
1/5

2014-07-22

"Didn't have requested tires and wanted up charge 300 for immediately delivery when I had made an appointment 24 hours in advance. Will NEVER return "


Verified
5/5

2014-07-22

"The service was very quick and pleasant!"


Verified
5/5

2014-07-21

"Great experience at Kauffman Tire. The staff(Samuel Bing) was friendly, knowledgable, and made me feel right at home. This was my first visit to Kauffman Tire. I was happy with the tire rotation and wheel alignment."


Verified
5/5

2014-07-21

"Thanks for the prompt and reliable service. I especially enjoyed the online portal for product selection. Will recommend to friends and coworkers."


Verified
5/5

2014-07-21

"Thanks for courteous, competent and professional service in a timely fashion."