"David, New Tampa store. Took our three cars in for oil change. As always, great service. New online reservation system is convenient. "

"I came in a week early for an appointment I sent earlier in the week. The rep at the desk and the manager was very helpful in getting me in and taken care of . The technician that handle my vehicle showed me wear on my front tires that I couldn't see and recommended I really appreciate the service that I received from all the employees thanks "

"I was very satisfied with my experience. Comfortable seating as we wait for our cars being worked on. Drink complimentary coffee and tv."

"Tire air pressure was not filled correctly and as a result I had to go back another day and wait to have it checked and corrected. Poor attention to detail and lack of regard for customer time. "

"I made an appointment online, and when I got there, they'd forgot to order my tires."

"I got the tires I wanted and was not pushed into anything this I liked. The thing I did not like is there was no comunication from the store telling me what they were going to do. The moved tires from the rear tot the front and the new tires to the back I did not want this at all."

"The tires that I had ordered online were not at the Decatur store when i got there.
I ended up purchasing a brand of tire I was not completely satisfied with. "

"I didnot have to wait long for an oil change "

"Good price. Great service. This location should clean up the wheels after they install tires. Also left a mark on my dash. Lastly, they used stacked stick on weights, which look bad on the wheel and are prone to come unstuck and out of balance."

"Very very nice people with the best customer service skills "

"Got The Product I Wanted At A Good Price And Installed When I Needed them"

"Refused to replace two tires on my car; claimed that all four had to be replaced at once, regardless of the remaining tread, because the vehicle is AWD. Volvo dealership and other service centers had no problem with replacing only the two that needed it."

"Quick, Great Service. What else is there??"

"My satisfaction at Kaufman generally depends on who waits on me as far as customer service goes. The man with glasses and sideburns is incredibly helpful, informative and friendly so when he waits on me I'm happy. The other man, who waited me this past time does not offer information unless he is asked something specific, he tries to offer services and then appears miffed when I decline them and in general is not as friendly. Since I only deal with the sales person when I walk in, that is what I place the majority of my overall satisfaction on. (Sorry I don't remember names)"

"Overpriced and lied to. Took vehicle in with understanding that several repairs were to be done at the same time. One was A/C service. I needed repairs done because I was headed to Texas and was towing a car to drop off then drive back. I dropped off the vehicle and asked for a call about the cost of the A/C work. I then get told the only guy who does A/C called in sick. I was not happy about that but hey, everyone gets sick some time. I believe the manager was the one who said sick. Later when I picked up the vehicle I asked about coming back the next day and was told the guy that does the A/C was on vacation all week. So it appears that they lied just to get me in for a partial repair and sale. What they did was screw me so I was unable to get the vehicle repaired in time for me trip. I had to drive out to Texas and buy a last minute one way ticket home. That cost me $300. I later found that another the shops would have done the repairs they did for about $100 chapter.

Never again will I go back. Honesty and integrity means nothing here. I am sure that many more reviews are probably good but this experience just shows that a tire shop should stick to bring a tire shop. Anything more complex requires thinking and honest communication.

Just sad that it was this way. "