"Great customer service, no pressure!"
"Everyone was very friendly and the service was done quickly. I also got a great deal on some tires!"
"I have always had a good experience at the Decatur location. "
"great service! great guys who are very knowledgeable and doesn't try to sell you things you don't need "
"Your tech. was very helpful and informative. That is reason I will come back"
"Efficient, courteous and professional. Always helpful. Prices are very competitive."
"Kauffman scratched my rims badly for the second time, after being told to be careful. Brand new cat with paint removed on rims. Management in the State Bridge office is completely absent. Same happened in a different location in Alpharetta a year ago. My issues are: 1. Why do I have to inform them not to scratch rims 2. Why do they still do it after being told not to do so? "
"Our appointment was online and we were 1 minute late and as I was exiting my car I received a call from the manager very concerned and was interested in our well being more than making a business transaction we were given 1st class and beyond service. we will be back!!!!!!!!!!!!!!!"
"I had an appt at 10 am but my car wasn't finished until 1 pm. Other than the long wait it was fine."
"great and friendly service, good prices"
"Went to the Decatur location for new tires. I had an Internet appointment, but when I got there, they were busy and running behind. Overall, the staff was friendly and professional and I'm happy with the work."
"competitive price, good service, on-line tools (tire selection, scheduling tool) were good"
"Work done as explained in a timely fashion"
"Two free flat repairs within a week of each other on different tires and free tire rotation."
"Had two new tires put on my son's van. No problem with that. However, they said he needed a wheel alignment, but after the wheel alignment the van has a slight drift to the right which wasn't present before hand. Since my son had to get back to Alabama, we didn't have time to take it back for correction."