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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-08-01

"They had me in and out in a matter of an hour and a half. The work done was a major break job and the replacement of 2 tires. They were very informative and kept me up to date on the status of my vehicle from the beginning to the end. I WILL BE BACK!!"


Verified
5/5

2014-07-31

"Professional, friendly, were able to deliver service ahead of stated schedule. Communicated well anticipated delays. "


Verified
4/5

2014-07-31

"Bought new tires, after servicing all tires were underinflated 12-15 lbs. "


Verified
5/5

2014-07-30

"Great service, very friendly & helpful employees in Douglasville, GA store, great tires!!"


Verified
5/5

2014-07-30

"It was quick and easy. No unexpected charges.
"


Verified
4/5

2014-07-30

"Finished as promised for good price"


Verified
5/5

2014-07-30

"Thank you, Kauffman Tire.
My car was taken to the service bay a few minutes before the appointed time.
Four new tries and an alignment in just less than an hour. Very happy with the
staff and service.
"


Verified
2/5

2014-07-30

"Didn't call me back about the tires that were to be ordered last week .."


Verified
3/5

2014-07-30

"took over an hour to get clarification on a coupon after I had scheduled install of tires at 10:00, I wasn't returned an answer until after 11:00 a.m. "


Verified
5/5

2014-07-29

"We bring all of our vehicles to Kauffman Tire, they never disappoint!"


Verified
5/5

2014-07-29

"I was very pleased that they had my tires instock and the manager met me as I pulled up to get me going. I've been a Sears customer for the last 6 years but now I'm making the move to you guys. Thanks. Harold Lawson. "


Verified
5/5

2014-07-29

"I initially had selected a tire made by a brand that I was unfamiliar with. I'm normally pretty selective when it comes to tires because they are the one thing on the car that is always in contact with the road, rain or shine. I went in to speak with Jeff about it and talk to him about my concerns and ask questions about the tires. He took time and showed me the tires. He said they were a fine entry level tire, but that the warranty and the performance wasn't quite as good as the original equipment tire. I asked him to show me the OE tire, and I liked it much better. He then told me that they were on sale for a significant discount (one that wasn't advertised for whatever reason). He ordered the OE tires for me (he only had two on stock and I was purchasing four), and then he gave me a significant discount on a four-wheel-alignment (I guess because I'm a repeat customer). I'm very satisfied with the service at this store, and I will definitely consider them again when I'm in the market for another set of tires."


Verified
5/5

2014-07-26

"Great job. Tires look great and ride smooth. They did a alignment and now my truck drives straight! Highly recommended. "


Verified
5/5

2014-07-26

"Aways have excellent service."


Verified
5/5

2014-07-25

"The staff was very friendly, courteous and most of all prompt. I placed my tire order and appointment online. They did not try to sale me anything other than the tires I requested. I did receive an excellent promotional service which saved $100. I am thankful for that. Will I buy tires from Kauffman Tire? Of course, I will. Kudos and keep up the outstanding professional work. "