"So easy to order and prices are amazing!"
"Finding the contacts I needed, ordering AND direct billing all in one simple process!"
"I am shopping for computer glasses. This resulted me to make manual adjustment to the prescription.
So I made my adjustment getting 2 pairs (1 with adjustment and 1 per my prescription) hoping it would work. Otherwise, I wasted a second pair ($28).
Other than the above, I have a pleasant website experience."
"Wanted to see the breakdown of all the costs charged. This is not shown.
Only 1 total for both frames and lenses "
"I had an unfortunate experience the last time I ordered, as the prescription was off by a bit, but this time I'm hoping for a better time. Thanks!"
"Best place to buy contacts on the web!"
"Not very clear on the order. Also what happens if glasses are not satisfactory."
"So far so good. Shopping experience was amazing. Now to receive the glasses!"
"Easy to use and lots of codes for even better pricing."
"I keep coming back to Kits.com because it is so easy to order, and they ship so fast. "
"Great prices easy sizing!!!!"
"Easy to use and affordable! Loved it all "
"love that the glasses have so many different options and that it doesn't cost extra to add your prescription "
"loving these frames, can’t wait to buy many more! "
"Website easy to use. Virtual check was neat to see how glasses would look"
A rep from Kits, KitsAndreaM, has responded:
“Thank you for your feedback. I understand that clarity regarding your order is important, and I'm sorry if there was any confusion. If you're not satisfied with your glasses, we have a return or exchange policy in place to help ensure you get the right fit and style. Please let us know if you need further assistance or details about the process. We’re here to help!”