"The website is user friendly. "
"I rented the book I needed. It was the cheapest option I could find and my book was delivered quickly and is in good condition! Definitely will shop here again. "
“Good morning,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com”
"My first semester I only rented one book. Then for my second semester they saved me over $150. Definitely a lot better prices than my school bookstore over 90% of the time. "
“Good morning,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com”
"Smooth overall process, timely shipping, good overall transaction."
“Good morning,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com”
"I am so happy with this service. I thought I was stuck having to pay $100+ for this quarters book, and through a simple search I found this amazing site. Shipping was fast and packing was super neat and sturdy. I will definitely purchase from again, as well as tell everyone I know about Knetbooks! #happycustomer"
“Good afternoon,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com”
"I haven't actually gotten my book. The last day it was supposed to arrive was the 9th and it's now the 12th. I'm hoping I will eventually get the book before my first test. Not sure at this rate. "
“Good afternoon,
I apologize for the delay in receiving your rental. I understand how stressful that must be. I've looked into this matter & sent an update to the email address on file.
Kate
Customer Service Representative
Knetbooks.com”
"This year knetbook still the best.
Easiest to navigate and price also the best. Never spam your inbox either.
Free shipping, good quality used book, and coupon always available.
Overall an amazing experience for overwhelmed student!"
“Good afternoon,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com”
"quick shipping and solid book quality"
“Good morning,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com”
"Did not receive books after taking my money"
“Good morning,
I apologize for any inconvenience this has caused you. I have investigated the matter and have emailed you with more information to the address you provided on file.
Kate
Customer Service Representative
Knetbooks.com”
"I have not received my book yet!!! My class will be half over by the time it gets here. I paid for 1-5 day shipping and have yet to receive anything"
“Good morning,
I apologize for the delay in the arrival of your order. I can understand how any delays can be frustrating. I have emailed you with more information at the email address registered on file.
Kate
Customer Service Representative
Knetbooks.com”
"I still haven't received my book"
“Good morning,
I apologize for the delay in your orders arrival. Most of our orders are shipped within 1-2 business days from the order date, but due to holiday closures your order was processed later than normally intended. I have emailed you with more information about your order in the hopes we can resolve this matter to your satisfaction.
Kate
Customer Service Representative
Knetbooks.com”
"Was very happy with the availability of the book and the rental price. I know it's a used book but the only thing that I would suggest is maybe straightening up the pages. The book looks like it was crammed to the bottom of someone loaded down book bag"
“Good morning,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com”
" I use them all the time when I take a class. Are usually have no problems getting the books in a timely manner. They are my number one source for locating books that I need to buy or rent.
If I have any trouble, the customer service team is outstanding at getting the problem taken care of quickly."
“Good morning,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com”
"I haven't received my book yet, so shipping is taking a very long time which is disappointing because my rental is due from the day I ordered it. "
“Good morning,
I sincerely apologize for the delay in your orders arrival. I understand you may be frustrated. I have emailed you with an update about this order to the email address on file.
Kate
Customer Service Representative
Knetbooks.com”
"I paid extra money and am still waiting for my book. I've never had problems before with books from here that's why I continue to get them from here. "
“Good morning,
I'm sorry to hear that your item did not arrive swiftly. We try our best to ensure all of our items are shipped and delivered in a timely manner, but delays can occur. I have investigated the issue further and emailed you at the address on file with an update about your order.
Kate
Customer Service Representative
Knetbooks.com”
A rep from Knetbooks.com, Kate - Customer Service, has responded:
“Good morning,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com”