"I was hoping to get a head start on next semester so I ordered the text book over break. So far, it's been 10 days since I ordered and it is still in "order processing" meaning not even on the way yet. But they sure were quick about charging my credit card for it! "
"I was very pleased with my rental experience through Knetbooks. They were the least expensive and super fast. The return process was painless. I have already ordered next semester through them."
“Good afternoon,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"Good rates with easy shipping, my only complaint is they haven't ever wanted to take back a book I bought instead of rented."
“Good morning,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"Delivery of my rental came as quickly as I was told it would. Very pleased with Ketbooks.com I've even recommended them to fellow classmates and will seek their services as needed when needed."
“Good morning,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"Great prices, timely arrival, great customer service! "
“Good morning,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"Actually, I am still waiting for this book to be delivered. Every time I check the tracking status, it still says that it is still in Allen Park, Michigan and has been for quite a few days now. Therefore, I'm completely dissatisfied and will be returning the book back as soon as I get it. I've never had a problem with Knetbooks.com in the past so I hope my next transaction will be smoother."
“Good evening,
I am sorry to hear that you have not received your order yet. I can understand how frustrating that must be. I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com”
"Quick turnaround, just what I asked for! Thanks!"
“Good evening,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com”
"I was comparing prices for a rental book and this site was the best bargain. Plus, unlike other web sites, the zero shipping charges on all orders was what convinced me to become a member of Knetbooks.com and rent my books from them."
“Good afternoon,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com”
"Quick delivery and easy return process."
“Good evening,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com”
"On time and the book was as described. Would use again!"
“Good morning,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com”
"Your service is outstanding! I don`t gave you 5 stars just because I consider that the rental prices could be better or lower. Sometimes the rental price is the same price to buy the book, in those cases I certainly preferred to buy the book. "
“Good morning,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com”
"Shipping was way quicker than expected"
“Good morning,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com”
"Cheap prices, great books, no hassle!"
“Good morning,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com”
"I got the books just days after ordering it nad before I hyperventilate from all the holiday scene. Thank you for helping me get ready for the next semester w/o losing my cool duing the holiday season"
“Good evening,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com”
"I ordered m book on 12-5-16. It shipped out on 12-6-16 i paid for 2day shipping. Today is 12-15-16 i still dont have the book. I called them several times yesterday dont know body know where the book is. I asked for a refund they try to tell me to wait till 12-21-16 they a send me another book like i dot have assignments due "
“Good evening,
I am sorry to hear that you had a difficult experience with our company. I can understand how frustrating that must be. I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com”
A rep from Knetbooks.com, Kate - Customer Service, has responded:
“Tammy,
I am sorry to hear that you had a difficult experience and your shipment didn't leave our facility as quickly as we promised. I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”