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Verified
5/5

2020-09-17

Excellent Service

"Low prices and excellent service"

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Verified
5/5

2020-09-17

Fast and affordable way to get the books you need

"The website was easy to navigate. In a couple of clicks I was able to rent the textbook I needed. Thanks to the prompt shipping I received it within 3 days. I ended up paying less than 40% of the cost of a new book. I wish I could get all my books from you!"

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Verified
5/5

2020-09-17

Fast

"I sent an email asking about availability of a book over Labor Day Weekend and someone answered! Book was delivered within a week (I did pay $5 extra for quicker shipping). This was after another vendor had the book on back order without telling me (for 2 weeks) and yet another vendor (who was cheaper- sigh) lost the book in transit. So far so good!!"

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Verified
5/5

2020-09-17

Super fast shipping!

"Had book in 2 days! Super fast shipping! Will order from you guys again. Thank you!! "

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Verified
5/5

2020-09-16

Great service

"Books arrived earlier than expected and in great shape even though used!!"

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Verified
1/5

2020-09-15

Lack of Communication

"Did not mention there would be a delay in the delivery of my required textbooks, had to check website on my own to see why my book has not arrived."

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Rep reply posted 2020-09-21
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good morning! While we carry thousands of books in our warehouse, some items are only available from our distributors or publishers. We apologize for the inconvenience and frustration this must have caused you. If you need further assistance, please contact customer service at 888-388-9909. Thank you -Kate”


Verified
5/5

2020-09-14

Will Order Again!

"I was able to get my book at the cheapest price on the internet. The best part? It came 2 days sooner than projected, even with COVID-19 delays. I will order from here again! "

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Verified
3/5

2020-09-12

No issues except for the return cost

"I received the book about a week after I ordered it, but ended up dropping the class so had to return it. I think the “restocking” fee is a bit steep seeing as I never even opened the packaging. My order was $23.52 and I’m only getting $14 back. I can see why they are so cheap on the initial purchase because they rob you on the return. "

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Rep reply posted 2020-09-16
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon! We're so sorry to hear you had to drop your class and return your purchase. As a courtesy to you, we have waived all the return fees on your order. Once the item is checked in at our facility, the refund will be automatically issued back to the original payment method. If you have any further questions or concerns, please reach out to customer service at 888-388-9909. Thank you for shopping with Knetbooks. -Kate”


Verified
5/5

2020-09-12

Great experience

"Easy, quick shipping, book in great shape for rental and I would absolutely use this site again."

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Verified
5/5

2020-09-11

Good

"The book seems to be in good shape & good conditions."


Verified
5/5

2020-09-11

Easy and quick way to get textbooks

"Reasonable in price and quick turn around. Would highly recommend!"

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Verified
5/5

2020-09-11

Great Service

"Exactly what I needed at a great price"

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Verified
4/5

2020-09-10

Simply wish one book came a little faster.

"Both books showed up in great condition!"


Rep reply posted 2020-09-16
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Thank you for shopping with Knetbooks! -Erin”


Verified
1/5

2020-09-10

Paid extra for nothing

"I paid extra to get fast shipping since I needed a book for school and it still came super delayed"

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Rep reply posted 2020-09-16
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon! We apologize for the inconvenience and frustration this must have caused you. The book you ordered has the availability of “Usually Ships in 3-5 Business Days", this was listed on the website at the time of your order. This means generally it takes 3-5 business days for the item to arrive from the publisher/vendor before shipment. However, during peak season it can be a little longer it just depends on the supplier. If you need further assistance with your order , please contact customer service at 888-388-9909. Thank you for choosing Knetbooks. -Kate”


Verified
5/5

2020-09-10

Good. Would recommend.

"I got my books quick and easy. The price was about half of the new book and at least $80 less than Amazon."

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