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0.00/5
Chance of future purchase:
0.00/5
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0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-01-23

Fast and easy

"My books were easy to find and the prices to rent were lower than other places like Amazon and especially my school bookstore. My order also came very quickly "


Rep reply posted 2017-01-24
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.

Kate
Customer Service Representative
Knetbooks.com


Verified
5/5

2017-01-23

"book arrived very quickly and was in excellent condition :-)"


Rep reply posted 2017-01-24
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

That's great! I'm happy to hear you are pleased with your order. I have sent an email to the address on file with a little gift to use on your future order.

Kate
Customer Service Representative
Knetbooks.com


Verified
5/5

2017-01-22

Satisfied Customer

"I've never rented books with any other company than amazon and I was very pleased with the price, the shipping was fast and the quality. I will certainly recommend knetbooks to people I know. Thank you for being a reliable company and making college peoples life's more affordable. "

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Rep reply posted 2017-01-24
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“You're welcome! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.

Kate
Customer Service Representative
Knetbooks.com


Verified
1/5

2017-01-22

"Horrible experience. Took FOREVER to come to my house AND a book was missing along with sending the wrong book. When I called customer service, the lady I spoke with was very rude. I will NEVER order from this place again. VERY disappointed. "


Rep reply posted 2017-01-24
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

I am sorry to hear that you had a difficult experience. I have sent an email to the address on file with an update regarding your order.

Kate
Customer Service Representative
Knetbooks.com


Verified
5/5

2017-01-22

Cool, y'all are awesome!!

"Cool, y'all are awesome!!"


Rep reply posted 2017-01-24
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

Thanks for the love! I have sent an email to the address on file with a little gift to use on your future order.

Kate
Customer Service Representative
Knetbooks.com


Verified
4/5

2017-01-22

Great prices

"Knetbook has great prices for the books I needed, however my only issue was that the books were not delivered on time. They came 3 days late and I had a homework assignment due. "


Rep reply posted 2017-01-24
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

I am sorry to hear that you didn't receive your books on time. I have sent an email to the address on file with an update regarding your order.

Kate
Customer Service Representative
Knetbooks.com


Verified
1/5

2017-01-22

ANNOYED AND NO BOOK

"I ordered my textbook three weeks prior to the start of the semester. Three weeks into the semester I still have not received my books. I understand giving processing and shipping time; but 6 weeks is a little ridiculous!! I called customer service and they basically told me to get over it that it will get there when it gets there. Do NOT order from this place!!!!"


Rep reply posted 2017-01-24
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

I am sorry that you haven't received your order yet. I have sent an email to the address on file with an update regarding your order.

Kate
Customer Service Representative
Knetbooks.com


Verified
5/5

2017-01-22

Love it

"My books came on time n was a great price. Saved me a lot of money. "


Rep reply posted 2017-01-24
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

Thanks for the positive feedback! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.

Kate
Customer Service Representative
Knetbooks.com


Verified
1/5

2017-01-22

Extreamly dissapointed

"I order 120 dollars worth of material and while they came sooner than expected they weren't the correct books. I ordered a medical terminology book and only received flash cards that I couldn't use because I couldn't break them apart as I was renting them. The math book I ordered said it came with ano access code, it did not. Without the access code it is unusable. I had to pay 400 dollars out of pocket because they weren't correct and no one would respond to my phone calls or emails. At this point I wanted a full return and no one will get back to me. Extreamly dissapointed and I will never order from here again. I had a lot of friends going to use this site and that will not happen now. "


Rep reply posted 2017-01-23
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

I am sorry to hear that you had a difficult experience. I have sent an email to the address on file with an update regarding your order.

Kate
Customer Service Representative
Knetbooks.com


Verified
2/5

2017-01-22

"I paid to have my book delivered quicker and have yet to receive it. "


Rep reply posted 2017-01-23
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

I'm sorry you haven't received your book yet. I have sent an email to the address on file with an update regarding your order.

Kate
Customer Service Representative
Knetbooks.com


Verified
5/5

2017-01-22

Like saving money???????

"I have enjoyed Kentbooks.com for over 5 years. I have saved untold amounts of money AND have had quick (lightning quick) delivery of my materials. The return process is a breeze!"


Rep reply posted 2017-01-23
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

Thanks for the love! I have sent a gift to the email on file for your continued loyalty!
Kate
Customer Service Representative
Knetbooks.com


Verified
1/5

2017-01-22

Not What It Used To Be

"In the past, I had always had my books shipped in time and I loved the low prices, but this semester, when I ordered my book, I knew what type of shipping I wanted and I expected it to come during or before the date described. What I was unaware of was that the book I needed was a new copy that had to be ordered for the company, which made the delivery of my order become delayed. So when my book arrives, I shall send it back with hopes that I get a refund."


Rep reply posted 2017-01-23
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

I am sorry to hear that you had a difficult experience. I have sent an email to the address on file with an update regarding your order.

Kate
Customer Service Representative
Knetbooks.com


Verified
5/5

2017-01-22

Great books for even better prices

"I honestly had never heard of this website when I ordered my first two books from here, but ever since I always come check out what they have and it usually always has the best price compared to other websites! The books I've gotten are always in good condition and the free shipping makes it even better! I've definitely recommended this site!"


Rep reply posted 2017-01-23
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

I'm so glad you found us! We appreciate your business! I have sent an email to the address on file with a little gift to use on your future order.

Kate
Customer Service Representative
Knetbooks.com


Verified
2/5

2017-01-22

"It took almost two weeks for my textbook to deliver. I needed the book to be delivered in the amount of time promised (5-8 days) and it was not on time."


Rep reply posted 2017-01-23
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

I'm sorry you didn't receive your book quickly. I have sent an email to the address on file with an update regarding your order.

Kate
Customer Service Representative
Knetbooks.com


Verified
1/5

2017-01-22

Very Dissatisfied

"Ordered my textbook 10 days ago and still has not shipped. "


Rep reply posted 2017-01-23
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

I am sorry to hear that you haven't received your book yet. I have sent an email to the address on file with an update regarding your order.

Kate
Customer Service Representative
Knetbooks.com