"I like that I am able to rent a book that is cheaper than buying one since I do not plan to keep the book, this is just a practical choice for me and return shipping is free! "
"I saved big with knetbooks "
“Good afternoon,
I'm happy we could save you some money! I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"I will never buy books from the bookstore again aa long as knetbooks.com are in business. It was easy searching and placing an order for the book I needed and got it within less than a week! Very satisfied customer "
“Good afternoon,
Thanks for the love! I am glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"Netbooks was the lowest price out there. They shipped my book really fast. The book looks like new, even though we paid a used price. Thank you Knetbooks!"
“Good afternoon,
You're welcome! We are happy to hear you were pleased with your order! I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"Speedy delivery and high quality books with no wear or tear"
“Good afternoon,
Thanks for the positive feedback! I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"Beautifully packaged and in perfect condition, the book I ordered was delivered a day before promised."
“Good afternoon,
I am so glad to hear that you had a positive experience. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"Fast shipping and great condition "
“Good afternoon,
Thanks for the feedback! I am glad to hear you had a great transaction. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"Very dissatisfied, not only did I pay for 2 Day Shipping on 1/11/17, didn't receive what was suppose to be a book on the 1/20/17. The description didnt say that it was an Access Code that I was purchasing. Paid $50 upon return I will only get $22 of it back! On top of All this, I'm gonna miss my 1st Exam due to not having the book I needed!!"
“Good afternoon,
I am sorry to hear that you had a difficult experience. I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"Came on time and a good price for a used book in a good condition. "
“Good afternoon,
That's great! I am happy to hear you were pleased with your order. I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"Shipping is precise and on time."
“Good afternoon,
I am happy to hear you were pleased with our shipping service! I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"I paid a few extra dollars to get a code that would come with the book, but its didnt come with the book. I will be returning the book for my refund. This is a second bad experience. "
“Good afternoon,
I am sorry to hear that you didn't receive the code with your book. I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"I like that knetbooks, most of the time, has the lowest price when compare to other competitors. However, when you encounter a problem, they are unresponsive. I ordered a book by mistake and needed to return it and they never responded back. I was very disappointed and ended keeping the book for the entire semester and paid for it even though I didn't need it. Other than that, their prices are great. "
“Good afternoon,
I am sorry to hear that you had a difficult experience. I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"My order got here a day early!"
“Good afternoon,
That's great! I'm happy to hear you received your book quickly! I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”
"I ordered a textbook for my daughter! I had entered her address. However it got shipped to my son's address"
“Good afternoon,
I am happy to assist you with this. I have looked into this issue and have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
"I am in week two of school and have not received my books! I had to purchace ebooks to keep up with school work. I can't wait any longer! "
“Good afternoon,
I am sorry to hear that you haven't received your order yet. I have sent an email to the address on file with an update regarding your order.
Kate
Customer Service Representative
Knetbooks.com
”
A rep from Knetbooks.com, Kate - Customer Service, has responded:
“Good afternoon,
That's wonderful! I am happy to hear you are pleased with our service! I have sent an email to the address on file with a little gift to use on your future order.
Kate
Customer Service Representative
Knetbooks.com
”