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Verified
4/5

2017-12-30

Garden Bridge

"The bridge arrived ahead of schedule, was easy to assemble and looks great but the lights will only turn on for a short time, even after letting them charge in the sun for several days."


Verified
1/5

2017-12-30

Where's my order!?

"First I get an email stating that my order couldn't be processed. So, I try to call in. ONLY to be hung up on, and then when I called back, I was on hold for almost 10 minutes! Then, after being told that everything was taken care of, I never received my order, NOR have I heard a thing back from their company. I have sent a few email to the addy that was provided, stating if I had any concerns or questions, please contact. Waiting to hear back... "

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Verified
5/5

2017-12-30

I was wow'd by Kotula's prices!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

"Early December, I purchased two 31 inch storm troopers from Toys R US! Full price! for my nephews! When they got to my home, when I opened the box, the heads were broken off!! I called to Return them. Their customer service appoligized, said as soon as they get there, it 'd be in the computer system, they'd automaticly ship the new ones!! and they'd give me a $10.00 inconvenience credit back to my account!! NOTHING!! Christmas Day, I had too look my NEPHEWS!! in THOSE EYES!! and SAY I AM SO!! SORRY!! YOURS IS STILL ON ITS WAY!!!!! Tuesday, I called too see where my storm troopers were. THEY HAD NO!! CLUE ON WHAT I WAS TALKING ABOUT!! NOT EVEN $10.00 CREDIT!! I CALLED THEM SCROOGES!! NO WONDER YOU PEOPLE ARE GOING OUT OF BUSINESS!!!!! That's when I found Kotula's and purchased two for the price of one!! I will be spending my hard earned money!!!!! shopping here from now on!! "


Verified
5/5

2017-12-30

Just as Promised

"Quality toy excavator, well packaged, arrived as scheduled in just
a few days during the busy holiday season.
"


Verified
1/5

2017-12-30

Gift wrap instead of kids card table & chairs

"I ordered a child's card table and two chairs and, instead, received a camouflage gift wrap set from Kotula's. The packaging for the card table and chairs and the packaging for the gift wrap were in no way similar, the weight of the items were in no way similar, and the cost of the items were in no way similar. However, the item number for the card table and chairs was attached to the gift wrap, so, Kotula's shipping department still sent it. I had to show the wrap was what I received in place of what I ordered and then go through the return process. I bought a similar card table and chairs elsewhere online for much less and received it in two days. Never ordering from Kotula's again."

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Verified
5/5

2017-12-30

Very fast shipment and excellent quality

"Very fast shipment, no hassle, easy to order Thanks. Very good quality products."

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Verified
5/5

2017-12-29

SATISFIED CUSTOMER

"Kotula's offers a range of items that I find interesting, and fun. Some of the items are unuque."

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Verified
3/5

2017-12-29

To back-order or not to back-order... that is the question!

"The product is fine and as expected but.... I waited for the item to be in stock. As soon as it was listed as in stock I ordered it and at checkout it said I should receive it in 3-5 business days. Unfortunately 2 days later I received an email saying that it was back-ordered and would ship in 7-8 days. It was 3 weeks before I got it and too late to give on Christmas to my nephew. Nothing like explaining to a 4 year old that you'll give him his gift in a couple days. You would think by ordering on December 9th you would have it by Christmas with upgraded 2 day shipping. Next time I'll make the smart move and order from Amazon. "

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Verified
4/5

2017-12-29

Jose'

"Great merchandise, look forward to returning in the near future for possible purchase of gifts for family members, etc.."

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Verified
5/5

2017-12-29

Fast shipping, great customer service

"Great place to shop, fast shipping"


Verified
2/5

2017-12-29

Very disappointed.

"I'm very disappointed with the quality of the 4-Drawer Walnut Collector's Chest Model #5611. One of the drawers is broken. The drawer tops aren't stained. The overall quality is poor. I'm trying to return it to Kotula's."


Verified
5/5

2017-12-29

nice stuff

"great products to purchase smooth response from start to finished delivery great seller!!!"

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Verified
5/5

2017-12-29

Tractor seats

"The seats arrived in 2 well packed boxes and were easy to assemble. Very sturdy."


Verified
5/5

2017-12-28

Service & Merchandise

"My new shark stick vacuum was delivered a day before I was expecting it and I’m going to use it a lot"

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Verified
5/5

2017-12-28

Christmas Story window lamp, Harley-Davidson outside thermometer, Atari Joystick

"All of the items were a low cost but excellent quality and I received them in a timely manner! Easy site to navigate. I would definitely recommend Kotula to friends and family!"

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