"We chose a product because Kotula said it could be delivered 2 days before Christmas. It came 2 days after Christmas. Need I say more?"
"One item I ordered was backordered and did not arrive until after Christmas. I would have liked updates as Iwaited for the item since it was a gift for someone and didn't know I would have to get something else."
"there was many items to choose from, but check out was confusing at first."
"Fast delivery and product was perfect."
"The website was easy to use, and at the end of the day I am very happy with the product once I received it. My issues is with the "accounting dept." They refused to send my order to my shipping address at work which was 45 miles away, in another state. They kept denying; flagging it as fraud. After calling customer service for the 4th time, I changed the address to my home address and they finally shipped it. It took almost 3 weeks to get an item that should have taken less than 1 week. "
"Kotula's is a really fun place to shop on line. They have neat stuff at good prices. Their site is easy to use. I highly recommend them. Can't wait to receive my first order. "
"The product I received is defective. The battery cartridge comes off again and again. Finally I used a duct tape to hold it."
"My order arrived promptly. I was a little worried about quality as I had never ordered from here before, but was pleasantly surprised by the result. "
"The lamp was a big hit. One thing though that was a little bummer was that the box had a picture of what was inside and my husband answered the door to UPS so there went the surprise for Christmas. That said, the actual lamp was perfect!"
"When I placed the order it was to arrive before Christmas, but Fed Ex didn't make it. Will have to return."
"Once my order was placed it was shipped promptly and actually arrived a day sooner than expected. With the exception of one little hiccup with the item itself everything went great."
"Price good enough to let me upgrade shipping (since I was slow to order in the first place) and my girlfriend was thrilled to receive her Major Award."
"The checkout was easy and the item shipped quickly. And everyone needs a leg lamp!"
"Had never heard of them before. So I was relieved to receive the bar stools exactly as pictured. Even better than expected. Love it. Fast shipping too."
"Still don't have the gift. Ordered 12/18, now supposed to be there end if 12/27. No advance warning for being late. Was advertised as free shipping and promised before Christmas."