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Product & services pricing
3.39/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.18/5
Customer service:
3.65/5
Return/Replacement policy:
4.48/5

Verified
5/5

2021-09-15

"Consistent relief with this strain."

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Rep reply posted 2021-09-16
A rep from Kratora, CristinaKratora, has responded:

“Hi!

Thank you for your 5-star review!

Best Regards
Cristina
Customer Service Representative at Kratora”


Verified
5/5

2021-09-14

Always excellent

"Kratora is a one stop shop. Customer care is fantastic.

Thank you
"


Rep reply posted 2021-09-14
A rep from Kratora, CristinaKratora, has responded:

“Hi!

Thank you for your 5-star review. We are glad to hear that our customer service was helpful to you!

Best Regards
Cristina
Kratora Customer Representative”


Verified
5/5

2021-09-13

Good product, fast shipping

"Ordered stem and vein powder. Good price and product. And shipping nipped along smartly. Will buy again."

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Rep reply posted 2021-09-14
A rep from Kratora, CristinaKratora, has responded:

“Hi!

Thank you for posting a review. Glad to hear that everything went well with your order. We will be happy to have you back at Kratora!

Best Regards
Cristina
Customer Service Representative at Kratora”


Verified
5/5

2021-09-13

Saundra is very professional and takes pride in her work!

"Saundra is experienced and professional"

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Rep reply posted 2021-09-14
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for posting this review! We'll let Saundra know that her work is highly appreciated!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
4/5

2021-09-13

It worked!

"I am in remission from Breasr Cancer. I have gotten myself off Of Opioids. Complications due to radiation and chemo therapy have left me with some nasty side effects. Including lung disease. I have been in major pain for four months. I tried the Kratom on a Saturday and just could not believe how well it worked on me! For the first time in a very long 4 months, I had absolutely NO pain! This woman is highly impressed! I think anyone who has issues with pain, or even anxiety, perhaps trouble with alcohol or Opioids might wish to try this to mitigate the symptoms. Good luck and God Bless!"

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Rep reply posted 2021-09-14
A rep from Kratora, CristinaKratora, has responded:

“Hi Denise!

Thank you for your review and for sharing your experience.

Best Regards
Cristina
Customer Service Representative at Kratora”


Verified
5/5

2021-09-13

Excellent Vendor

"Packages always arrive on time and intact. Product is never less than excellent quality."

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Rep reply posted 2021-09-13
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for leaving this review. We are glad to hear that Kratora has hit the mark for you.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2021-09-12

Best Kratom company

"This company has the best customer service and product by far. I've had a few situation where I had to reach out to customer service due to an error I made and they responded and resolved the problem right away. I love this company and their customer Service . It is the best out of any kratom company I work with. "

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Rep reply posted 2021-09-14
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to write this amazing review. Your positive remarks mean a lot to us.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2021-09-12

Great!

"Second to how well Kratom works for me, the fast delivery was great! Thank you"

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Rep reply posted 2021-09-14
A rep from Kratora, CristinaKratora, has responded:

“Hi!

Thank you for your feedback! Glad to hear that your order arrived so fast!

Best Regards
Cristina
Customer Service Representative at Kratora”


Verified
5/5

2021-09-11

I am very happy with this vendor.

"I am very happy with this vendor."

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Rep reply posted 2021-09-14
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for posting this review!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2021-09-11

Years of Perfection

"Ive been ordering from Kraotra for years now. Ive never had a single problem or complaint. Literally the best I've never needed to look anywhere, else plain and simple."

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Rep reply posted 2021-09-14
A rep from Kratora, CristinaKratora, has responded:

“Hi!

Thank you for your review and for being a loyal customer. We look forward to having you back at Kratora!

Best Regards
Cristina
Customer Service Representative at Kratora”


5/5

2019-06-10

Wonderful natural products

"Kratora has many wonderful natural leaf products with excellent quality "

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Rep reply posted 2021-09-14
A rep from Kratora, CristinaKratora, has responded:

“Hi!

Thank you for your feedback. We're happy to hear that everything was up to your expectations!

Best Regards
Cristina
Kratora Customer Service Representative”


5/5

2018-10-31

The best-hands down.

"They are top drawer. Service, product and speed. Will never order anywhere else. I'm not saying people are being untrue, but I find it impossible to believe they did not respond to an issue.Two big thumbs up. "

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5/5

2019-05-15

I've tried other vendors and Kratora is by far the best...

"I've tried other vendors and Kratora is by far the best...

When that big Salmonella contamination scare happened, Kratora was and always will be squeeky clean. They maintain the highest standards in the biz.

Saundra in customer service has always gone above and beyond to make sure I'm well taken care of... way beyond.

I've tried the others... the ones that seem to care about the sales hustle and not the customer. Kratora is different. They set the standard for quality and service.
"

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5/5

2019-05-15

The best

"Kratora is an amazing company. They have quality product and very good customer service support. If I had a problem they fixed it. No matter how big or small they put their customers first!"

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Rep reply posted 2021-09-14
A rep from Kratora, CristinaKratora, has responded:

“Hello!

Thank you for posting a review. We are very happy to hear that you had such a goo...”


5/5

2019-05-14

Great products

"The products are great and the services is great also."

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