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Product & services pricing
3.57/5
Chance of future purchase:
3.84/5
Shipping & packaging:
4.14/5
Customer service:
3.64/5
Return/Replacement policy:
4.38/5

Verified
5/5

2021-09-20

From a Combat Veteran

"I'm a Army combat vet that deals with PTSD and Kratora has delivered quality Kratom to me since several years. They also have their kratom screened at a laboratory so you know there's no toxic additives. Five Star company!"

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Rep reply posted 2021-09-21
A rep from Kratora, CristinaKratora, has responded:

“Hello!

Thank you for your feedback and your 5-star review. We will keep working to deliver the best customer service.

Best Regards
Cristina, Customer Service Representative at Kratora”


Verified
4/5

2021-11-08

Speedy Delivery and Great Product

"Kratora has been my faithful company for over 5 years. Highly Recommended!"

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Rep reply posted 2021-11-09
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for spreading the word about Kratora, it means a lot to us!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-11-07

Fantastic

"Fast delivery great product"

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Rep reply posted 2021-11-08
A rep from Kratora, manuelakratora, has responded:

“Hello,

Thank you very much for this 5-star rating!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-11-07

Great

"Expected greatness and got exactly that!"

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Rep reply posted 2021-11-08
A rep from Kratora, manuelakratora, has responded:

“Thank you for sharing your feedback, we are happy to hear that Kratora hit the mark for you.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-11-02

Superior product professionally handled. Shipping fast and accurate.

"They are a pleasure to work with!"

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Rep reply posted 2021-11-03
A rep from Kratora, CristinaKratora, has responded:

“Hello!

Thank you for your 5-star review. We are happy to hear about your satisfactory experience!

Best regards
Cristina, Customer Service Representative at Kratora”


Verified
5/5

2021-11-02

Quality

"Delivered fast. Quality is outstanding. "

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Rep reply posted 2021-11-02
A rep from Kratora, CristinaKratora, has responded:

“Hello,

Thank you for your feedback. Glad to hear that your order arrived fast!

Best Regards
Cristina
Customer Support Representative at Kratora”


Verified
5/5

2021-11-01

Kratora is Awesome - EVERY time!

"Shipping is always super fast and their product is superior to all of the other companies I've tried. I am a customer for life. "

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Rep reply posted 2021-11-02
A rep from Kratora, CristinaKratora, has responded:

“Hello!

Thank you for your 5-star review. We are always happy to hear from satisfied customers!

Best Regards
Cristina
Customer Support Representative at Kratora”


Verified
5/5

2021-11-01

Best Quality

"Always the best delivery and quality. Highly recommend. "

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Rep reply posted 2021-11-02
A rep from Kratora, CristinaKratora, has responded:

“Hello!

Thank you for your feedback, we'll keep working to provide the best quality!

Best Regards
Cristina
Customer Support Representative at Kratora”


Verified
5/5

2021-10-29

Alway Top Notch Service

"Fast delivery. Outstanding customer service."


Rep reply posted 2021-11-01
A rep from Kratora, CristinaKratora, has responded:

“Hello!

Thank you for your review. We are happy to hear that our customer service has been helpful!

Best Regards
Cristina
Customer Service Representative at Kratora”


Verified
5/5

2021-10-29

never ever ever had a single problem with them!!!

"fantastic. still use them!!!"

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Rep reply posted 2021-11-01
A rep from Kratora, CristinaKratora, has responded:

“Hi!

Thank you for your review. Glad to hear that you are satisfied with Kratora!

Best Regards
Cristina
Customer Service Representative at Kratora”


Verified
5/5

2021-10-28

The only company you can trust

"Consistent good product and ever better customer care. "

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Rep reply posted 2021-10-29
A rep from Kratora, manuelakratora, has responded:

“Hello,

Thank you very much for taking the time to rate us. We really appreciate it.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-10-27

Fast Shipping!

"Fast shipping and great product/service!"

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Rep reply posted 2021-10-28
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for sharing your feedback!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-10-26

Love the Euphoric!

"This was my first time purchasing your Euphoric liquid and it is amazing! Love your products and service. Keep up the great work!"

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Rep reply posted 2021-10-27
A rep from Kratora, CristinaKratora, has responded:

“Hi!

Thank you for posting a review. We are happy to know that your experience at Kratora was up to your expectations!

Best Regards

Cristina
Customer Service Representative at Kratora”


Verified
5/5

2021-10-22

Quality product & Fast Delivery

"I highly recommend! The product is quality and the shipping was much faster than expected. I was also able to pay quickly with cash app instead of bank draft."

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Rep reply posted 2021-10-25
A rep from Kratora, manuelakratora, has responded:

“Hello,

Thank you very much for your positive remarks. We are glad to hear that you are happy with Kratora!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
4/5

2021-10-21

Normally excellent

"I love the company and I love the product! I would give 5 stars, but this time but order came in the mail completely open! And by open, I mean ALL the WAY OPEN. The product was completely visible. I wish the product would be in more secure packaging cause that really sucked. Someone could have stole the product or it could have been lost. I was grateful for trustworthy individuals throughout the shipping process this time, but next time? Who knows? Food for thought. "

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Rep reply posted 2021-10-22
A rep from Kratora, CristinaKratora, has responded:

“Hi!

Thank you for posting a review. We are very sorry to hear that this has happened to you. Please send us an email to kratora@buykratom.us so we can further investigate this issue.

Best Regards
Cristina
Customer Service Representative at Kratora”