"This was my first time purchasing your Euphoric liquid and it is amazing! Love your products and service. Keep up the great work!"
"I highly recommend! The product is quality and the shipping was much faster than expected. I was also able to pay quickly with cash app instead of bank draft."
“Hello,
Thank you very much for your positive remarks. We are glad to hear that you are happy with Kratora!
Warm regards,
Manuela
Customer Service Representative at Kratora”
"I love the company and I love the product! I would give 5 stars, but this time but order came in the mail completely open! And by open, I mean ALL the WAY OPEN. The product was completely visible. I wish the product would be in more secure packaging cause that really sucked. Someone could have stole the product or it could have been lost. I was grateful for trustworthy individuals throughout the shipping process this time, but next time? Who knows? Food for thought. "
“Hi!
Thank you for posting a review. We are very sorry to hear that this has happened to you. Please send us an email to kratora@buykratom.us so we can further investigate this issue.
Best Regards
Cristina
Customer Service Representative at Kratora”
"Very pleased with Kratora"
“Hi!
Thank you for your feedback. Glad to hear that you had a good experience!
Best Regards
Cristina
Customer Service Representative at Kratora”
"I got the red and green samplers. The price was a bit much but the quality was good. The shocking thing was how fast I received it (3 days I believe.) "
“Hello,
Thank you very much for taking the time to write this review. Your feedback will help us improve.
Warm regards,
Manuela, Customer Service Representative at Kratora”
"High quality products, the customer service is excellent, and the shipping is fast."
“Thank you very much for this nice review and for rating us 5 stars!
Warm regards,
Manuela, Customer Service Representative at Kratora”
"Kratora has always delivered high quality Kratom and associated products"
“Hello,
Thank you very much for sharing your feedback, we really appreciate it.
Warm regards,
Manuela, Customer Service Representative at Kratora”
"When you engage with Saundra, you realize your being met with a customer service level seldom seen or heard of this day and age. Then you receive your order only to realize that it appears to be the best of both worlds. Great product coupled with great people. We need more of this in this challenging day and age. Thank you Kratora for not being a rip of like some of the competitors ....R, Dave in Virginia "
“Hello Dave,
Thank you very much for buying at Kratora and taking the time to write this awesome review, it means a lot to us. We are very happy to hear that we hit the mark for you.
We will pass along your feedback to Saundra :)
Warm regards,
Manuela, Customer Service Representative at Kratora”
"I was very disappointed, I won’t buy from them again. "
“We're sorry to hear that our shop has not lived up to your expectations. Please note that if you are not happy with your order, you can return it within 30 days of delivery. For further information, please visit this page: https://buykratom.us/shipping-and-returns/ or contact us at kratora@buykratom.us. We'll be happy to help!
Best regards,
Manuela, Customer Service Representative at Kratora”
"After trying many brands, I always come back to Kratora for both quality and service!"
“Thank you very much for buying at Kratora and for leaving this positive review! We really appreciate it.
Warm regards,
Manuela, Customer Service Representative at Kratora”
"Any issues, they always got back to me and took care of it. The quality is above average for the product. "
“Hello Maugello,
Thank you very much for these kind remarks, they mean a lot to us. We're so glad to hear that you're happy with Kratora!
Warm regards,
Manuela, Customer Service Representative at Kratora”
"I have been a customer of kratora for many years.After trying all the supposed top vendors online,I haven't found one other seller that comes close to kratoras quality and customer service,not one"
“Hello Carl,
Thank you very much for being a loyal customer. Your 5-star review and your positive remarks mean a lot to us.
Warm regards,
Manuela, Customer Service Representative at Kratora”
"Usually I get my order within a few days of ordering…. But as of today 10/12 I still have not received my order. I placed my order on 10/2 so a little disappointed. "
“Thank you very much for taking the time to leave your honest feedback. We are sorry to hear that you haven't received your order as soon as expected. Sometimes there are delays due to USPS workload, weather conditions, etc.
Please feel free to contact us at kratora@buykratom.us and we'll be happy to help with your order.
Warm regards,
Manuela, Customer Service Representative at Kratora”
"Glad I found you and love all. I’m a continuous customer because of the great customer service, wonderful products updated information, and shipping. Thank you "
“Thank you very much for taking the time to leave this awesome review! We truly appreciate it.
We'll continue working to offer the best service to our customers.
Warm regards,
Manuela, Customer Service Representative at Kratora”
"Customer for life. Simple as that."
“Thank you so much for your loyalty and for taking the time to write this review, we truly appreciate it.
Warm regards,
Manuela, Customer Service Representative at Kratora”
A rep from Kratora, CristinaKratora, has responded:
“Hi!
Thank you for posting a review. We are happy to know that your experience at Kratora was up to your expectations!
Best Regards
Cristina
Customer Service Representative at Kratora”