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Product & services pricing
3.37/5
Chance of future purchase:
3.57/5
Shipping & packaging:
4.24/5
Customer service:
3.72/5
Return/Replacement policy:
4.00/5

Verified
5/5

2021-10-10

Excellent

"Always excellent and extremely fast!"

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Rep reply posted 2021-10-11
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this 5-star rating!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-10-08

Long time customer.

"I have been a Kratora customer for many years. The products are top rate, excellent. Website is easy to use, private. The shipping is prompt. Customer service is great, nice people. Highly recommend."

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Rep reply posted 2021-10-08
A rep from Kratora, CristinaKratora, has responded:

“Hello!

Thank you for your feedback. We will continue to work to provide the best customer service that we can.


Best Regards
Cristina, Customer Service Representative at Kratora”


Verified
5/5

2021-10-08

Replaced the opioids.

"I’m an aircraft mechanic and wouldn’t have been able to keep my license being on pain killers to the extent that I would have had to use them. Have used Kratom for over 7 years. "

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Rep reply posted 2021-10-08
A rep from Kratora, CristinaKratora, has responded:

“Hello!

Thank you for your 5-star review!

Best Regards
Cristina, Customer Service Representative at Kratora”


Verified
5/5

2021-10-07

Still the best Kratom dispensary I have used in the past 8 years.

"Kratora is still the most reliable and dependable e-commerce dispensary on the internet. Kratora was the first dispensary I have used on the internet. I have been using them for the past 8 years and will continue to use them. "

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Rep reply posted 2021-10-08
A rep from Kratora, CristinaKratora, has responded:

“Hi!

Thank you for posting a review. We are happy to hear from satisfied customers!

Best Regards
Cristina, Customer Service Representative at Kratora”


Verified
5/5

2021-10-07

Top quality, consistent, and trusted

"The reason I am a loyal Kratora customer is that other outlets, websites, etc. may be cheaper or closer to my house, I've found that perhaps paying a little more for Kratora pays back in the consistent quality of the product, and knowing you are going to get trusted top quality product with every order. I won't buy from anywhere else."

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Rep reply posted 2021-10-08
A rep from Kratora, CristinaKratora, has responded:

“Hello!

Thank you for your review. We will keep working to provide the best product!

Best Regards
Cristina, Customer Service Representative at Kratora”


Verified
1/5

2021-10-03

Ouch

"Did nothing for me. Waste of money. Watch who you buy from"

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Rep reply posted 2021-10-04
A rep from Kratora, manuelakratora, has responded:

“Hello Willie,

Thank you for sharing your honest feedback. We are sorry to hear that our product did not meet your expectations. At Kratora we are 100% committed to our customers' satisfaction. That's why, if for any reason you are not satisfied with our products you may return them within 30 days of delivery for a full refund. For further information, please visit this page https://buykratom.us/shipping-and-returns/ or contact us at kratora@buykratom.us.

Best regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-10-03

Awesome

"Always delivers on time and quality is great "

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Rep reply posted 2021-10-04
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for your 5-star review. We are very happy to hear that we hit the mark for you.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-10-02

Kratora #1

"Fast shipping, great product."

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Rep reply posted 2021-10-04
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for sharing your feedback.

Warm regards,

Manuela, Customer Service Representative at Kratora


Verified
5/5

2021-10-02

Good fast service

"Great service, excellent product. "

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Rep reply posted 2021-10-04
A rep from Kratora, manuelakratora, has responded:

“Thank you for this 5-star rating!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-09-30

Wonderful staff, great product.

"I full trust Kratora to send me quality kratom products."

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Rep reply posted 2021-10-01
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to share your feedback.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-09-29

New Customer

"I have anxiety about online purchases from a few bad experiences before but "Kratora Delivered" like a Boss. It was both, on-time and much earlier than expected. The product was so professionally packed and the quality was better than I thought it was going to be.
Trust is all I can say. They earned it. They deserve it
"

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Rep reply posted 2021-09-29
A rep from Kratora, CristinaKratora, has responded:

“Hello!

Thank you for posting a review. We are happy to hear that everything has been up to your expectations.

Best Regards
Cristina
Customer Service Representative at Kratora”


Verified
5/5

2021-09-25

Fast shipping, great products

"My items were shipped the day after I ordered and the products are all of exceptional quality.
"

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Rep reply posted 2021-09-27
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this 5-star rating and for taking the time to share your feedback.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-09-25

Kratora is excellent

"I’ve been ordering for a while now from Kratora. I have never been disappointed in the products or service. "

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Rep reply posted 2021-09-27
A rep from Kratora, manuelakratora, has responded:

“Thank you for buying at Kratora and thank you so much for the positive rating. We really appreciate it.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-09-24

Great product

"Great selection with helpful descriptions. It was delivered quickly. Definitely will order again. "

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Rep reply posted 2021-09-27
A rep from Kratora, manuelakratora, has responded:

“Thank you for rating us 5 stars! It means a lot to us.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-09-24

Excellent experience.

"Very Fast, easy ordering and just all around good experience."

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Rep reply posted 2021-09-27
A rep from Kratora, manuelakratora, has responded:

“Thank you for sharing your experience at Kratora, we truly appreciate it.

Warm regards,

Manuela, Customer Service Representative at Kratora”