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Product & services pricing
3.39/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.18/5
Customer service:
3.65/5
Return/Replacement policy:
4.48/5

Verified
5/5

2021-10-15

For Kratom, Kratora is the best grade and the best in service!

"After trying many brands, I always come back to Kratora for both quality and service!"

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Rep reply posted 2021-10-19
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for buying at Kratora and for leaving this positive review! We really appreciate it.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-10-15

Best in customer service

"Any issues, they always got back to me and took care of it. The quality is above average for the product. "

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Rep reply posted 2021-10-19
A rep from Kratora, manuelakratora, has responded:

“Hello Maugello,

Thank you very much for these kind remarks, they mean a lot to us. We're so glad to hear that you're happy with Kratora!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-10-15

No others come close

"I have been a customer of kratora for many years.After trying all the supposed top vendors online,I haven't found one other seller that comes close to kratoras quality and customer service,not one"

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Rep reply posted 2021-10-15
A rep from Kratora, manuelakratora, has responded:

“Hello Carl,

Thank you very much for being a loyal customer. Your 5-star review and your positive remarks mean a lot to us.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
3/5

2021-10-12

I still have not received!

"Usually I get my order within a few days of ordering…. But as of today 10/12 I still have not received my order. I placed my order on 10/2 so a little disappointed. "

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Rep reply posted 2021-10-13
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to leave your honest feedback. We are sorry to hear that you haven't received your order as soon as expected. Sometimes there are delays due to USPS workload, weather conditions, etc.
Please feel free to contact us at kratora@buykratom.us and we'll be happy to help with your order.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-10-12

This company never disappoints!

"Glad I found you and love all. I’m a continuous customer because of the great customer service, wonderful products updated information, and shipping. Thank you "

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Rep reply posted 2021-10-13
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to leave this awesome review! We truly appreciate it.
We'll continue working to offer the best service to our customers.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-10-10

Awesome company

"Customer for life. Simple as that."

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Rep reply posted 2021-10-11
A rep from Kratora, manuelakratora, has responded:

“Thank you so much for your loyalty and for taking the time to write this review, we truly appreciate it.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-10-10

Excellent

"Always excellent and extremely fast!"

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Rep reply posted 2021-10-11
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this 5-star rating!

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-10-08

Long time customer.

"I have been a Kratora customer for many years. The products are top rate, excellent. Website is easy to use, private. The shipping is prompt. Customer service is great, nice people. Highly recommend."

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Rep reply posted 2021-10-08
A rep from Kratora, CristinaKratora, has responded:

“Hello!

Thank you for your feedback. We will continue to work to provide the best customer service that we can.


Best Regards
Cristina, Customer Service Representative at Kratora”


Verified
5/5

2021-10-08

Replaced the opioids.

"I’m an aircraft mechanic and wouldn’t have been able to keep my license being on pain killers to the extent that I would have had to use them. Have used Kratom for over 7 years. "

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Rep reply posted 2021-10-08
A rep from Kratora, CristinaKratora, has responded:

“Hello!

Thank you for your 5-star review!

Best Regards
Cristina, Customer Service Representative at Kratora”


Verified
5/5

2021-10-07

Still the best Kratom dispensary I have used in the past 8 years.

"Kratora is still the most reliable and dependable e-commerce dispensary on the internet. Kratora was the first dispensary I have used on the internet. I have been using them for the past 8 years and will continue to use them. "

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Rep reply posted 2021-10-08
A rep from Kratora, CristinaKratora, has responded:

“Hi!

Thank you for posting a review. We are happy to hear from satisfied customers!

Best Regards
Cristina, Customer Service Representative at Kratora”


Verified
5/5

2021-10-07

Top quality, consistent, and trusted

"The reason I am a loyal Kratora customer is that other outlets, websites, etc. may be cheaper or closer to my house, I've found that perhaps paying a little more for Kratora pays back in the consistent quality of the product, and knowing you are going to get trusted top quality product with every order. I won't buy from anywhere else."

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Rep reply posted 2021-10-08
A rep from Kratora, CristinaKratora, has responded:

“Hello!

Thank you for your review. We will keep working to provide the best product!

Best Regards
Cristina, Customer Service Representative at Kratora”


Verified
1/5

2021-10-03

Ouch

"Did nothing for me. Waste of money. Watch who you buy from"

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Rep reply posted 2021-10-04
A rep from Kratora, manuelakratora, has responded:

“Hello Willie,

Thank you for sharing your honest feedback. We are sorry to hear that our product did not meet your expectations. At Kratora we are 100% committed to our customers' satisfaction. That's why, if for any reason you are not satisfied with our products you may return them within 30 days of delivery for a full refund. For further information, please visit this page https://buykratom.us/shipping-and-returns/ or contact us at kratora@buykratom.us.

Best regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-10-03

Awesome

"Always delivers on time and quality is great "

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Rep reply posted 2021-10-04
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for your 5-star review. We are very happy to hear that we hit the mark for you.

Warm regards,

Manuela, Customer Service Representative at Kratora”


Verified
5/5

2021-10-02

Kratora #1

"Fast shipping, great product."

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Rep reply posted 2021-10-04
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for sharing your feedback.

Warm regards,

Manuela, Customer Service Representative at Kratora


Verified
5/5

2021-10-02

Good fast service

"Great service, excellent product. "

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Rep reply posted 2021-10-04
A rep from Kratora, manuelakratora, has responded:

“Thank you for this 5-star rating!

Warm regards,

Manuela, Customer Service Representative at Kratora”