"So my wife accidentally knocked a small chair over onto my 7 year old laptop and the K key went flying. Snapped the hinge and the small clips behind the key. I couldn't salvage any part.

I hoped I could find a spare key on ebay or somewhere else but a quick search brought up LaptopKey.

What got me is that they listed not only my laptop, but apparently several models. Once I had that, they then showed me several photos of the key mechanism. Wasn't too hard to match mine and place an order. I was really impressed by that.

Their videos show how to assemble the hinge with the key but to my delight it arrived already assembled so I only had to pop it back into place.

Friendly people and no fuss. The service just worked!

Ordered from Australia. Arrived with no dramas. I do hope I never have to use their service ever again, but I'll recommend these guys to my friends."

"Ordered a replacement laptop keyboard and within 48 hours had an email confirming my order with shipping details. Once the package arrived I replaced and reassembled the laptop and all is working great. Great support to ensure I had the right keyboard and fast turnaround and delivery, made the whole event painless. Thank you again, Mary "

"THIS is how things should work.

Asus wanted me to spend 20+ dollars in shipping, and about 3+ weeks in transit and repair for a Chromebook power key replacement under warranty. They refused to send a key, and insisted I return it so they could determine if they would honor the warranty.

Laptopkey.com charged 8 dollars including the shipping to send me a new key, and I had the key in less than a week. I watched the install video, and was (needlessluy) anxious about installing it.

It popped on in less than 15 seconds. It looks perfect. It works perfect. It came pre-assembled, and when I was test fitting it, the key latched in “accidentally” so there was ZERO install.

Highly recommend !! It was quicker, cheaper, and far more convenient than a warranty repair. For a pretty obscure item.
"

"This is not the first time I have dealt with this vendor. I have ordered small items such as one key for a replacement on a keyboard to replacement keyboards for laptops. Their products always meet or exceed OEM specifications. They recently sent me a keyboard that had a defective backspace key. It was the first time I received an item that had a flaw. I emailed them and they immediately sent another keyboard out so that I could get the laptop back to the client on the agreed date.

Superb Service!!!!"

"Excellent and fast service. Low sendcosts (from usa to the netherlands), and verry fast. It took about 1 week.
When the ordered key wasnt in stock, i got an email with several options. Great service!
"

"My wife dropped a can of fizzy drink on her Acer laptop and two keys with the hinges broke of.
After much searching on the Internet, Ebay etc., I almost gave up hope and then I came across Laptopkey.com and after some browsing, they had what I needed.
Although they are based in the USA and I live in The Netherlands the postage was very reasonable en the shipping time was less than 10 days!
The keys and hinges fit like a glove and are exactly the same as the originals.

Many thanks and I will certainly find you again when the need arrises.

Pete Wolters - The Netherlands"

"I ordered the wrong keys but Laptopkey helped to choose the right keys and sent me the replacement for free and they did allowed me to keep the wrong ones. I am pleased and appreciative for this excellent service."

"I received my order this morning and replaced the missing key.
Thank you very much for your efficiency and your speed !"

"They responded quickly with information on the part I needed and the price was quite reasonable. I was able to fix my computer easily and without paying for outside help. Their customer service was terrific. I would definitely use them again."

"The Mrs' laptop had several characters that weren't working. Researching the company's website made me feel I could replace the keyboard based on the video they had. Also the price made me feel comfortable.
When ordering through, I came up with two possible keyboards. No problem, contacted customer support, who figured out which one I needed, and made it easy to order. The keyboard came in just a four days and took literally 10 minutes from opening the box to having the computer up and running. Very impressed from the website, to customer support including the videos. Thank you for helping me out"

"I ordered several keys for my wife's HP Spectre laptop. These arrived on time. Unfortunately, even though the keys were the same the hinges were different. The Laptopkey.com colleagues were exceptionally supportive (and patient!) in helping me find the right ones and they replaced the original order very quickly. This is despite the UK/US time difference and postage delay. The keys were shipped promptly, and arrived in the UK in a week on both occasions and the on line fitting guides were brilliant.

Throughout the customer service was excellent and if I need new keys for another lap top I know where to go."

"Took 2 business days to inform me my key order was not in stock."

"I want to make a public recognition of the excellent service provided by LAPTOKEY staff and recommend 100% to the company as a generator of trust for the international user, they were always open to communication to solve any problem. The parts I requested were received without problems, thanks for all your attention."

"After our IT dept had told me I needed to replace my entire laptop keyboard because of the broken down-arrow key, I searched online and found laptopkey.com. I was unsure if it was legit but the price was not high so I have it a shot. That was a great decision! Now I have all the keys on my laptop working again. In fact the first shipment never made it, and when I contacted them they promptly resent the key I had ordered. The videos and instructions were very helpful, both for figuring out exactly what I need and for installing it; this is not a task I could have accomplished without guidance. Thank you, laptopkey.com!"

"I asked for a key that my parrot broke a couple weeks ago. The first shipment didn't arrive, but I'm used to that in international deliveries. I contacted them and they immediately sent me a second key, which arrived in a matter of 4 days! And it fit perfectly in my keyboard. I would definitely buy from them again. "