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Product & services pricing
3.75/5
Chance of future purchase:
3.34/5
Shipping & packaging:
3.25/5
Customer service:
3.50/5
Return/Replacement policy:
3.34/5

5/5

2018-11-05

Amazing product and costumer service!

"I was looking for a keyboard and got in contact with them to ask if they had a keyboard that met the requirements, their reply was quick and they tried to make sure it was the right keyboard before sending it. When apparently the package got lost in the USPS service, they offered immediately to solve the problem as best as they could. I am very grateful for this. 10/10 would recommend. "

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5/5

2018-11-02

Great experience all around

"I ordered my missing key, it was sent promptly. However, my company upgraded my laptop in the meantime and the return process was so easy. I would certainly use laptop key.com again for any needs in the future. Thank you!!"

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5/5

2018-10-25

Great service and product

"Well, first off, I made a mistake in ordering the wrong key type, but Laptopkey.com was quick to fix this. The mail service then lost my keys (this happens a lot in my city and it's actually quite aggravating--one can see it on the USPS ratings in Casper, WY) and I had to mention that but again, I got service and my new keys arrived. They are absolutely perfect and I am so very happy. The service was quick and actually got done so I will be using this site for my key needs from now on."

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5/5

2018-10-18

Fast overseas order

"Cheers LaptopKey!
Online support is very helpful to order the right keys. Shipping is cheap.
Arrived in France in less than 12 parsecs.
Bravo et merci!
"


5/5

2018-10-06

Kind Support

"My ThinkPad keyboard has broken on its key top (Japanese key layout). Searching key cap repair parts I found this website and ordered the same mechnical inner structure type key parts. After the order the support of this site asked me to send the photos of the broken key parts and confirmed my order. Then I got a suitable key parts without any problems ! "


5/5

2018-10-02

Easy to install and works like a charm

"You will receive your package in a nice white envelope. The parts you ordered are also sealed inside plastic so you don't have to worry about the possibility of damage. You will receive a complete set from cover to white rubber then to hinge and Its convenient that the tiny rubber is inside a plastic so it wouldn't get lost. If you are worried that the key your ordered will not fit then don't fret! Their website allows you to choose your laptop and they have simple instructions for determining what fits for you. Aside from that, they have great customer service as they were able to answer my inquiries. They also have a free guide to key installation and it's really easy to do. I broke my left shift and I'm happy with the replacement they sent and it works like brand new. I would order from them again in the near future and it will definitely be worth your while."

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5/5

2018-09-26

Another happy customer

"I asked for 'ALT' and they gave me alt and alt-gr

they saved my kid's life ;);)

good page, with photos to avoid mistakes, and good delivery. In general, all good
"


5/5

2018-09-19

Happy customer.

"Had an issue with delivery. Mary took care of me every step of the way assured me that I would receive my order. I couldn’t be happier with their amazing customer service. Thank you very much!!!"

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5/5

2018-09-12

Reliable Service

"Laptopkey.com provided me with a great service, the replacement keyboard was delivered and their online video guided me to make a successful installation. The new keyboard is working great! I would recommend Laptopkey.com to anyone who needs to purchase a replacement keyboard for a laptop."


5/5

2018-08-29

Fits and works perfectly

"A book fell from the shelf right on the open laptop and whacked out a key. It was damaged beyond repair. A search for keyboard fixing videos got me to this store. I was surprised to see that single keys were available for sale. I checked back with the vendor who could only sell whole keyboards. Already on the site, I had a helpful chat finding the right laptop model. The letter with the key arrived a short week later in Switzerland/Europe. Placing it was clear with the videos supplied and for sure much easier than a whole keyboard replacement would have been, besides the price. The key has the same color and shape and the keyboard looks like new. I am very happy. "


5/5

2018-08-27

EXCELLENT SERVICE

"I ordered a part from another company, put in my laptop info and received the wrong item 3xs. I was hesitant to order from Laptopkey.com. I put in my laptop info, ordered the key I needed and upon receiving it, I placed it on the missing key tab and IT SNAPPED RIGHT INTO PLACE!!! No drama, no hassles, no sweating - simple!
THANK YOU! THANK YOU! THANK YOU!!!! I will recommend you to anyone I know looking for parts for their laptop/computer.
"


5/5

2018-08-25

Excellent seller

"As I was looking for the keys, their website was easier to work with compared to the alternatives. They were very quick to send the keys and explained the process quite well since I was in a rush. I will buy again and I recommend them. Thanks LaptopKey.com."

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5/5

2018-08-09

Laptop key a real surprise!

"So my wife accidentally knocked a small chair over onto my 7 year old laptop and the K key went flying. Snapped the hinge and the small clips behind the key. I couldn't salvage any part.

I hoped I could find a spare key on ebay or somewhere else but a quick search brought up LaptopKey.

What got me is that they listed not only my laptop, but apparently several models. Once I had that, they then showed me several photos of the key mechanism. Wasn't too hard to match mine and place an order. I was really impressed by that.

Their videos show how to assemble the hinge with the key but to my delight it arrived already assembled so I only had to pop it back into place.

Friendly people and no fuss. The service just worked!

Ordered from Australia. Arrived with no dramas. I do hope I never have to use their service ever again, but I'll recommend these guys to my friends.
"

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5/5

2018-08-02

Replacement laptop keybord

"Ordered a replacement laptop keyboard and within 48 hours had an email confirming my order with shipping details. Once the package arrived I replaced and reassembled the laptop and all is working great. Great support to ensure I had the right keyboard and fast turnaround and delivery, made the whole event painless. Thank you again, Mary "

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5/5

2018-07-23

Exactly what they promise...

"THIS is how things should work.

Asus wanted me to spend 20+ dollars in shipping, and about 3+ weeks in transit and repair for a Chromebook power key replacement under warranty. They refused to send a key, and insisted I return it so they could determine if they would honor the warranty.

Laptopkey.com charged 8 dollars including the shipping to send me a new key, and I had the key in less than a week. I watched the install video, and was (needlessluy) anxious about installing it.

It popped on in less than 15 seconds. It looks perfect. It works perfect. It came pre-assembled, and when I was test fitting it, the key latched in “accidentally” so there was ZERO install.

Highly recommend !! It was quicker, cheaper, and far more convenient than a warranty repair. For a pretty obscure item.
"

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