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Product & services pricing
3.75/5
Chance of future purchase:
3.34/5
Shipping & packaging:
3.25/5
Customer service:
3.50/5
Return/Replacement policy:
3.34/5

5/5

2019-12-09

Great Product, Great Service

"They were very easy to order from, reasonable price, and quick to ship. Everything was perfect, except for my keyboard, the keycap hinge positions were opposite from what I needed. I contacted them, sent a picture of my hinge mount positioning and what another key on my keyboard looked like, and they shipped me a new replacement at no charge! I will definitely order from them again!! "

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1/5

2019-12-05

Sent keys for wrong model and refuses to refund!

"They sent keys for wrong model and now asking us to pay for shipping so that they can send new keys. Original shipping rate was $2.75 and now they asking $3.50 shipping to rectify their own mistake!"

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5/5

2019-11-23

Perfect.

"Helpful advice was provided with purchase confirmation. No problems at all. Perfect results."

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5/5

2019-10-09

GREAT Customer Service and Quality Products!

"I purchased a key from Laptopkey.com but found it was the wrong part. Totally my fault! Their customer service team quickly responded to my email and suggested I take photos of my keyboard and keys and attach to an email to them to confirm what I should have ordered. They quickly determined the correct model number and sent me new instructions. All was done promptly and with a courtesy I rarely see today. VERY HAPPY with Laptopkey.com with a particular shoutout to Ayesha in customer service! Thank you so much!"

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5/5

2019-09-29

Excellent!

"Laptopkey was so easy and helpful. It was a great experience. I will definitely buy from them again. Thank you!"

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5/5

2019-09-25

They have the rare keyboard model that I needed

"Great quality keyboard, also fast shipping, and the best of all they had the model that I needed, the one I couldn't find anywhere else, that was a lifesaver, they response every question I have. I recommended them the most. A safe purchase."

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5/5

2019-09-11

LapTopKey supports recycling

"Thanks a lot Guys. Meet my new rapaired HP EliteBook. I haven't used it for a while because of two broken keys (S and W) and because it was too slow for Windows 10. Now I fixed the keyboard and I converted it into a ChromeBook. It rocks again...

Greetings from Germany.
"

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5/5

2019-07-17

Excellent Customer Service

"After the delivery of a damaged keyboard, Laptopkeyboard.com immediately sent me another. It installed easily and works perfect. Its great to have my laptop working again. Thanks Laptopkeyboard.com!"

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5/5

2019-07-10

Great Products! Great Service!

"First, of course, it is impossible not to notice the product Laptopkeyboard.com sells is quality. Second, when I had a minor problem, though months had passed, without a single question or hesitation Laptopkeyboard.com handled it generously! I couldn't be more satisfied nor recommend anyone more highly! Thank you for the great service!"

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5/5

2019-05-16

They're great in what they do

"I am from Chile. Ordered a key and it arrived exactly in 1 month. Fits perfecty and the quality same as OEM. Also, they are very responsive, they answered all of my questions pretty quickly. Totally recommended."

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5/5

2019-05-07

A company that cares about business.

"GREAT to do business with"

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5/5

2019-05-03

excellent keyboard, great seller

"I ordered a replacement Keyboard in April 2019. I received it 5 business days after my order was placed.The keyboard is obviously new and the exact OEM replacement as advertised. After reviewing the installation instructions and video, I was able to get the old one removed and the new keyboard installed in about 30 minutes. All is working and I am a very satisfied customer."

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5/5

2019-04-16

Excellent service

"I just received my new Windows key. I had some problems but the live chat was there to help me. It was also a fast delivery. It shipped to belgium in 5 days. I'm really statisfied with my purchase. Keep it up laptopkey. If i have another problem with my keyboard, i know where i need to be. Keep up the good work. (:"

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5/5

2019-04-12

Great Customer Service. fast Shipping

"Thanks for getting me my Alienware Keyboard so quickly. I looked everywhere for one and you were the only ones who could get me one. I'm very Happy!"

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5/5

2019-04-01

Full satisfaction from Japan

"I bought a key top and the shipment arrived in Japan in 17days just as estimated.
I'm satisfied with delivery, price and quality of the parts.
"

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