"My cat decided to use my laptop as a scratching post and ripped one of the keys out. This is an 8 year old Qosmio laptop so I doubted I would be able to even find the Key I needed to replace. I found LapTopKey.com on a Google search and decided to give them a try. Amazingly enough they had the Key I needed for my somewhat obscure laptop. I purchased it but the Key never showed up in the mail. I contacted Mary at LaptopKey.com and she said it was probably lost in the mail and would send another for no charge. I receive the Key and then watched the installation video on how to replace it. I followed the instructions and it worked perfectly. Now my laptop looks like new again and is working perfectly! Trying to work on a laptop with missing keys is very frustrating and LapTopKey.com helped me save my laptop and me a lot of money having to replace it. A special thanks to Mary for following up on the lost shipment. Great job LapTopKey.com and Thank you!"
"The service was very good. When i didn't receive the ordered key at first, they didn't hesitate to send a new one via expressmail. The communicatie with clientservices was quick and to the point. Kudos"
"Replacing a key on a keyboard should be easy and seamless. I called, sent pictures, the staff emailed to double check the part I needed and mailed the correct part. Their email also included a link to an instructional video and the staff was eager and happy to help and answer any questions I might have. I highly recommend this team of people who take keyboard key replacement seriously. The key installed and worked seamlessly. Kudos."
"They were very easy to order from, reasonable price, and quick to ship. Everything was perfect, except for my keyboard, the keycap hinge positions were opposite from what I needed. I contacted them, sent a picture of my hinge mount positioning and what another key on my keyboard looked like, and they shipped me a new replacement at no charge! I will definitely order from them again!! "
"They sent keys for wrong model and now asking us to pay for shipping so that they can send new keys. Original shipping rate was $2.75 and now they asking $3.50 shipping to rectify their own mistake!"
"Helpful advice was provided with purchase confirmation. No problems at all. Perfect results."
"I purchased a key from Laptopkey.com but found it was the wrong part. Totally my fault! Their customer service team quickly responded to my email and suggested I take photos of my keyboard and keys and attach to an email to them to confirm what I should have ordered. They quickly determined the correct model number and sent me new instructions. All was done promptly and with a courtesy I rarely see today. VERY HAPPY with Laptopkey.com with a particular shoutout to Ayesha in customer service! Thank you so much!"
"Laptopkey was so easy and helpful. It was a great experience. I will definitely buy from them again. Thank you!"
"Great quality keyboard, also fast shipping, and the best of all they had the model that I needed, the one I couldn't find anywhere else, that was a lifesaver, they response every question I have. I recommended them the most. A safe purchase."
"Thanks a lot Guys. Meet my new rapaired HP EliteBook. I haven't used it for a while because of two broken keys (S and W) and because it was too slow for Windows 10. Now I fixed the keyboard and I converted it into a ChromeBook. It rocks again...
Greetings from Germany.
"
"After the delivery of a damaged keyboard, Laptopkeyboard.com immediately sent me another. It installed easily and works perfect. Its great to have my laptop working again. Thanks Laptopkeyboard.com!"
"First, of course, it is impossible not to notice the product Laptopkeyboard.com sells is quality. Second, when I had a minor problem, though months had passed, without a single question or hesitation Laptopkeyboard.com handled it generously! I couldn't be more satisfied nor recommend anyone more highly! Thank you for the great service!"
"I am from Chile. Ordered a key and it arrived exactly in 1 month. Fits perfecty and the quality same as OEM. Also, they are very responsive, they answered all of my questions pretty quickly. Totally recommended."
"GREAT to do business with"
"I ordered a replacement Keyboard in April 2019. I received it 5 business days after my order was placed.The keyboard is obviously new and the exact OEM replacement as advertised. After reviewing the installation instructions and video, I was able to get the old one removed and the new keyboard installed in about 30 minutes. All is working and I am a very satisfied customer."