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Product & services pricing
3.06/5
Chance of future purchase:
3.13/5
Shipping & packaging:
3.06/5
Customer service:
3.34/5
Return/Replacement policy:
2.86/5

5/5

2020-06-16

Refreshing experience!

"Very fast service, capable and friendly customer service."

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5/5

2020-06-12

thankfull

"I would like to say thank you for a great service and help, correspondence perfect.
Many thanks to the company.
Richard Towsey
"

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1/5

2020-06-10

no delivery within 4 weeks. No longer responds to requests. Not serious.

"I still haven't received a delivery 4 weeks after ordering and paying. I have complained to the seller but have received no response since then.
The Austrian Post works normally and covid is no more excuse than delivery time for a letter between USA and EU over 1 month!

"


1/5

2020-05-11

Ordered, payed, never received an email or the product.

"Ordered something, no email, no response, no product.

"

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5/5

2020-04-29

Great customer service!

"Great customer service, especially the amazingly detailed installation videos. I hope I don't have to replace any more keys, but if I do, I'll rest easy knowing that Laptopkey.com is there to help!"

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5/5

2020-04-24

Just what I needed

"Website is awesome, it assists in finding the correct key for the proper keyboard! Also, they have video showing how to install properly. My hats off to you guys. Just saved me $60!! Shipping was supper fast. Thanks again and keep up the great service!"

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5/5

2020-03-17

These Guys Rock!

"You will find like I did that good old fashion customer service is still alive! From start to finish the Crew will communicate, solve any questions and stand behind everything the say they will do. I’d give them 10 stars if it were an option. "


5/5

2020-03-03

Perfect replacement for my HP!!

"I spilled sanitizer on my keyboard so I ordered a replacement from LaptopKeyboard.com, I was worried because of the bad reviews but my order was perfect!Not a scam! International shipping to Italy took 13 days and I was able to replace my HP Pavilion x360 keyboard! Too bad they didn't have the Italian Layout but I'll just put some stickers. Very nice customer service :) Thanks!"

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5/5

2020-03-01

Extremely happy! Great company!

"One of my keys on my Samsung Chromebook keyboard was burned and I had to push down really hard to get it to type. As a writer and a fast typer, it was very frustrating. I was afraid I would have to buy a whole new computer. I decided to try replacing the key first and ordered my key through LaptopKey. It not only comes with the key but the hinges and cup too. I didnt even need the cup but its nice to have just in case. I replaced the key and hinges and ta da! Works perfectly again!! No more hard pushing down and I dont have to buy a new laptop. I will definitely remember Laptop Key in the future if I ever need a new key again! Fast shipping and great communication too. "

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5/5

2020-02-19

Excellent from start to finish!

"They were fast and accurate. The price was perfect too! I am really impressed with how easy it was to order the correct key, and get it so quickly!

Thank you LaptopKey.com!
"

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5/5

2020-02-17

This was the best experience ever!

"I must complement the entire LapTopKey team for the very efficient service - for going above and beyond - my package got lost in the mail - replacement was send - great service awesome website! Thanks"

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5/5

2020-01-22

They took the time to be sure they sent me the correct key

"I had a single broken key on an acer laptop. I requested a replacement from Laptopkey.com. There was some lack of clarity in how I described what I needed. So therefore they emailed me and asked for some photographs of the keyboard, key, etc. With this information they were able to send me an exact duplicate of my broken key and I installed it without difficulty. I am greatly appreciative of the fact that they took the time to be sure they sent me the exact key."

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5/5

2020-01-18

Simplicity & Speed Coupled with excellent Care!

"I have had to order keys from laptopkeys.com on several occasions and my order came quickly and it was correct. They include a note to go to their website for detailed instructions on how to replace the keys you order as well, which is more than I can say for a lot of other companies who leave you to figure it out on your own!

These people care and they are awesome!
"

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5/5

2020-01-08

Resolved my problem with a key that was impossible to find in my country

"I would like to say thanks very much for the help of Ayesha and the team who provided the correct backlit key for my Samsumg (All in one model) notebook and I am writing to say that I received the key I requested and it fits perfectly with theirs help to find the right keyboard model and the very quickly delivery of my order. To get an idea, the Samsung technical assistance authorized in my city did not have the respective key individually and the alternative given would be to replace the entire keyboard with a new one (keys, base and lighting). Ricardo - Brazil"

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5/5

2020-01-07

Lifesaver for my computer keyboard - saved me from hours of work taking apart my computer.

"So, a couple of weeks ago I made the mistake of leaving my computer for a few minutes without shutting the lid. One of our cats (Mama) decided that would be an opportune time to use my keyboard as a scratching post.

I needed to replace two keys, so initially I went to ebay and searched for anyone selling only keys, and could not find any listings that matched what I was looking for. I ended up buying an entire new keyboard to replace mine. When I received my new keyboard, I began the process of trying to remove the old one and install the new one. I thought this would be a simple process. Wow...was I wrong.

After finally locating the service manual online for my computer, I realized that I would need to remove literally every component of the computer to replace the keyboard. After saying "you've got to be kidding me" about 20 times, I decided against that. I stumbled onto laptopkey.com while researching on youtube. I went to their website and tried to figure out what keys I would need for my computer, and then realized there were quite a few different types of keys that went out with different variations of my model computer. So, I contacted their customer support and sent them pictures of the keys and hinges that I needed to replace, along with a picture of my keyboard. They promptly got back to me and told me which keys I needed to order, which were very affordable I might add.

I received my new keys today, which were shipped promptly and received very quickly, and I installed them in literally seconds. It was so easy. I wish I had found them sooner. I'm a very satisfied customer, and grateful for their help. If you spend a lot of time on a computer, being without any of the keys on the keyboard makes life very difficult.

Laptopkey.com makes it easy to replace any keys for your keyboard. I realize that I could have probably removed the keys I needed from my new keyboard that I ordered, but I didn't want to do that and risk breaking them.
"

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