"Fulfilling order was quick but time to receive rebate which is highly touted has taken over 5 mos and still haven’t received. Sent several emails with nothing but canned response they are working on it. Rebate was main reason for ordering from here. "

"Ordered made and delivered at 7 days. Thank you. "

"I saved hundreds on my annual purchase over the cost my eye doctor and others were charging for my contact lenses. Got the shipment in nine days. I’d give 5 stars if their website made the total cost easier to determine."

"Received my contacts on time.
No complaints. "

"Took about a week, so overall not too bad! I was scared I wasn’t going to get them in time because I ran out of my lens… my fault lol but overall great experience would order again! "

"I love the price and service."

"Great service, great price, great experience!"

"Top notch service and prices!!"

"This was the 1st time I've ordered contacts, & it was a fast & easy experience! And COST WAS MUCH LESS WITH REBATE!!
I'll DEFINITELY be ordering again in the future!!"

"Ordered from Lens.com and had to update my prescription before receiving my order. Lens.com made this process easy by providing a section to upload the prescription or just provide your doctors information and they contact them for confirmation. Lenses arrived quickly and in good packaging."

"Good service. Been using these contacts for a while"

"Fast shipping! Quality products! Great pricing….. this is my second time ordering with lens.com and I still haven’t received my first rebate. Customer service was great but they just seem to be very behind processing rebates. "

"It was easy enought to order from the website, but delivery took a long time. Their first attempt to deliver didn't work--we never received the contacts. After some follow up, we finally got a replacement order delivered. They didn't resist at all, which was good. It might simply be an issue with the delivery service they use. "

"Lens.com
Fast and easy with a great price "

"This company appears to have good prices when shopping on their website because they display the after rebate price. They fail to inform you that they charge $39.96 for taxes and fees and $7.95 for shipping charges that took over a week to arrive. They also fail to mention that you are not able to print the rebate out right away or even after they ship. The rebate is not available to print until 2 weeks after they ship. It seems pretty strategic, so people will forget or not get it processed in time considering the delays with the postal services due to Covid. They state on their site that rebates are delayed on their end due to Covid, but of course, they are conveniently not allowing it to be delayed on your end. I have filled out many rebates for contacts and this is my first bad experience. I wish I would have read reviews before ordering. It definitely is very misleading and you have to jump through hoops to get the rebate. Once they have the payment, why would the rebate not be available? I would use a different company to be safe. Plus, after researching now, I found another company that I would have paid almost the same as lens.com's "best" price without the rebates. For the less than $5 difference, save your self the hassle, not to mention it will actually save you a lot more once you realize you will not actually get the rebate from them. "