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Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.54/5
Customer service:
3.81/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
5/5

2022-02-08

Contacts

"Everything went very well "

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Verified
5/5

2022-02-07

Great, fast service and delivery

"Great, fast service and delivery"

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Verified
5/5

2022-02-07

great service

"good quality and affordable prices"

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Verified
5/5

2022-02-07

Quick shipping!

"The order and shipping process was super easy and fast! I received my contacts order super quick, maybe just 1 or 2 days! "


Verified
5/5

2022-02-07

Easy

"Easy to process. Got lens quickly"


Verified
5/5

2022-02-07

"Quick delivery, fair prices. "

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Verified
1/5

2022-02-07

Their rebate is a lie

"Made two purchases for my two teenagers. Don’t order if it depends on a rebate because they won’t send it. They have so many excuses for not sending it and it has been 5 months now. Customer service is the worse ever. No one knows anything and they will not transfer you to a manager. Their 100% money back guarantee is also a lie. They charge you fees and restocking and shipping charges to fix their mistake. Still waiting with emails to prove everything but it doesn’t get me anywhere. Buyer beware!"

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Verified
5/5

2022-02-07

Quick and easy ordering

"Fast delivery, really easy ordering, and my go-to of years for all of my contacts."

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Verified
5/5

2022-02-06

Fast shipping

"Fast shipping and product was correct"

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Verified
5/5

2022-02-06

Easy and fast

"Quick shipping and easy to place an order."

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Verified
3/5

2022-02-06

Fast shipping

"Good but, rebate didnt work last time:( "

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Verified
5/5

2022-02-06

Fast and easy at great prices!

"Lens.com offered better prices than my optometrist with a better rebate. Very easy to order and arrived in less than a week. Thanks!"

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Verified
3/5

2022-02-05

Everything's Fine... Except Th Mail In Rebates

"Mail in rebates are a scam to help the company make more money off of me. The second I can find another website selling contacts without expressly trying to rip me off, I will."

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Verified
5/5

2022-02-05

Wonderful

"Had a wonderful experience."

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Verified
5/5

2022-02-05

Excellent contact lens vendor and customer service

"Competitive pricing for my contact lenses and their customer service was excellent. Shipping was fast and I’m pleased with my order!"

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