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Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.54/5
Customer service:
3.81/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
5/5

2022-02-03

Order was fast

"Order was fast and packaged nicely "

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Verified
5/5

2022-02-03

Excellent service!

"Excellent service. I had no problems. Thank you!"

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Verified
5/5

2022-02-03

Super fast!

"I ordered my contacts and received them in the mail just a couple of days later. That’s a lot faster than I would’ve gotten the from the eye doctor. I will continue to use Lens.com and highly recommend them to others."

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Verified
5/5

2022-02-03

Great company

"This is a repeat experience with Lens.com.
Quick shipping and accurate delivery. Good customer service. Now to order my rebate! I hope the rebate is just as quick!
"

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Verified
4/5

2022-02-03

Easy Ordering

"Easy ordering experience, good selection"

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Verified
3/5

2022-02-02

Rebate not quick and easy

"You need to wait 14 days to print the rebate. "

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Verified
5/5

2022-02-02

Excellent

"Excellent order from all the time. "

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Verified
5/5

2022-02-02

I would buy from it again

"Great price and quick shipping"

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Verified
4/5

2022-02-02

Order received

"Good so far. I will complete my review once the entire transaction is complete with rebate. Thank you"

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Verified
5/5

2022-02-02

Fast, easy, great prices!

"So easy to reorder and delivered to my door very quickly. I've shopped others and always come back to Lens.com for their price and service."

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Verified
5/5

2022-02-02

Great

"Muito obrigada por tudo! Recebi minhas lentes muito rápido! Thank you "

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Verified
4/5

2022-02-02

Great service as always

"I always give Lens.com 5 stars, but knocked one off as they have elongated the rebate process. You must now wait 2 weeks after receiving your order to file for the rebate, whereas you used to be able to file for the rebate once the order was shipped. I assume they want the consumer to forget to file it. Nonetheless, the pricing, service, speed, and product are excellent. "

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Verified
5/5

2022-01-31

Easy & Quick

"Highly recommend Lens.com. I have been using them for years without issue. Way better prices than even Costco can offer."

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Verified
5/5

2022-01-31

Excellent Service

"Lens.com is an affordable way to purchase your contact lenses online and have them shipped to your door. "

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Verified
2/5

2022-01-30

Scammy checkout

"When you check out the price is $100 lower than what they actually charge you. There is a rebate but you have to jump through a bunch of hoops to get it and it's actually just a prepaid card not money. Very scammy experience and not what I would expect from lens.com historically."

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