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Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.54/5
Customer service:
3.81/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
3/5

2022-02-05

Rebate process is abysmal

"Just give me $100 off. Don't make me wait 8 weeks for my discount/rebate."

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Verified
5/5

2022-02-05

Super fast delivery!

"Ordering with lens.com was super easy and convenient especially while constantly on the road for work! "

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Verified
5/5

2022-02-05

Great!

"Fast and great service. I just wish rebate was provided upfront. "

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Verified
5/5

2022-02-05

Easy and fast

"Easy to order and super fast delivery! "

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Verified
5/5

2022-02-05

Great

"Fast and easy. I would order again and again "

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Verified
5/5

2022-02-04

Contacts

"My contacts arrived way sooner than expected!!"

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Verified
3/5

2022-02-04

Rebates should be easier to receive.

"When payment is received for product rebates shoul.d be made available. Format to get a rebate is ridiculous."

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Verified
5/5

2022-02-04

I love lens

"Been using this service for at least 6-7 years and never had any issue. Great price, rebates are always paid, easy peasy.
"

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Verified
1/5

2022-02-04

where is my rebate

"Bought lens in Sept and its Feb and there is still no rebate sent to me."

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Verified
2/5

2022-02-03

Rebate is a Scam

"Fake prices to lure customer into a rebate which never comes to fruition. Deceptive business model is right out of the Scamology 101 classroom."

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Verified
5/5

2022-02-03

Exactly what I needed

"I've seen a lot of negative reviews about this site online. However it was $60 cheaper for my contacts than most places I found. If I get a rebate that's cool, but I already saved more than I thought. My order shipped in less than 48 hours and I received it in under 7 days! I was overall impressed."

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Verified
5/5

2022-02-03

Great product for a great price. Processed and shipped fast.

"I shopped around all over the internet. They didn’t have the lowest price. But they were close enough. I have been ordering here for many years now and the great service is keeping me a happy customer. I always order 1 year supply at a time if I can and it works out great for me. "

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Verified
5/5

2022-02-03

I was amazed!

"I did not expect to receive my contact lens the NEXT day after I ordered them’! That was amazing! Thank you so much!"

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Verified
3/5

2022-02-03

rebate

"I am not very happy that I have to wait 2 weeks before I can even print my rebate form. Obviously this is done hoping that customers will simply forget about the rebate and not send it in."

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Verified
4/5

2022-02-03

Great Service!

"Quick and efficient service. The contacts I normally wear and that were prescribed last fall, are no longer available. I tested the replacements from my Eye Doctor. They worked but were super expensive. I ordered from Lens.com as they were more than half price! Lens.com put in the time and effort to contact my DR as the prescription was for the old contacts, so incorrect, technically. They confirmed that I was safe to wear the new alternate and filled my order, promptly!"

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