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Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.54/5
Customer service:
3.81/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
5/5

2022-01-07

Fast service and easy purchase!

"Thanks for making this a painless experience! "

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Verified
5/5

2022-01-06

Quick & affordable

"Easy site to navigate, quick shipping, great prices on contacts"

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Verified
5/5

2022-01-05

easy to order. fast delivery.

"Good service. Thank you."

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Verified
4/5

2022-01-05

Entered the wrong address

"The person who took my order online put in the wrong address. I immediately sent a correction when I received the email confirming my order. The order wasn't changed, so I didn't get my lens before I left town. A lady at Lens.com tried to fix it with FedEx, but the FedEx driver wouldn't look for my package even though he was he was a few streets over from my street."

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Verified
5/5

2022-01-05

Fast service

"Great service. Received my lens fast "

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Verified
5/5

2022-01-05

Great experience ordering online!

"Fast and easy ordering process for discount contact lenses!"

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Verified
3/5

2022-01-05

Slow

"You charge extra for shipping but you slow to ship"

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Verified
4/5

2022-01-05

Great service, Fast shipping, Decent Price

"The order was very easy to input, The website was intuitive and user friendly. Great Prescription acceptance and upload portal interaction! The price was not the lowest, the difference was obviously not worth the effort to fill out another website and get the savings though. Would highly recommend for the service, look for discounts or watch for deals to help with the pricing. "

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Verified
4/5

2022-01-05

content with service

"the only reason i didn't give 5 stars is that the delivery was slow and i had asked for text messages to let me know what was going on and never heard a peep from anyone!"

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Verified
4/5

2022-01-05

Missing rebate

"But where’s my rebate? Never received any info about it. "


Verified
5/5

2022-01-04

Amazing

"Lens was helpful with tracking and I'm excited to be using my rebate!"

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Verified
5/5

2022-01-03

Contacts are great but haven't received the rebate yet

"I don't know if its due to the holiday but I haven't been able to start the process for my rebate. Besides that everything with the contacts were great. "

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Verified
5/5

2022-01-01

Biofinity Contact Lenses

"I loved how easy it was to get my contacts. They’re perfect and much more affordable than going through my eye doctor’s clinic! "

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Verified
4/5

2022-01-01

lens.com

"ordered my contacts they came pretty quick now hoping to get my rebate "

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Verified
4/5

2014-12-08

Great except for rebates!!!

"Lenses arrive quickly and are packaged well! But the rebates take forever and forever…it’s misleading because you figure the rebate in your price, and then they don’t come. We’re talking three months and I still hadn’t t received it. Then my doctor changed my prescription so I guess the three months will start over-if I ever get it! May not order again unless lens.com is still cheaper without the rebate! "

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