"Great place to get genuine oem Lexus parts at the best prices"
"Let me check VIN # to guarantee part compatibility, emailed me with all details and timing of shipping and package arrived on time as promised."
"Very satisfied with my purchase "
"Was able to write part # and voila there it was"
"I am regular visitor to Lexuspartsnow.com
They have genuine Lexus parts at a discounted price.
They get delivered pretty fast
I am all for it to save few bucks."
"Allow mechanics a small discount"
"Missing parts in my order."
"easy and fast to place the order."
"The part (an electronic internal trunk latch for a 2010 Lexus) arrived on-time. It fit flawlessly, and installation was just a few minutes. I realize the latter is mostly due to Toyota's ingenious engineering design, but that same design was what caused the initial failure, so you have to take the bad with the good.
A terrific experience with this company. If I ever need parts for my other vehicles I will definitely consider using them again."
"Found and ordered my parts i needed for my is300 quick and simple. Price was lower than what i was quoted locally in san antonio."
"A perfect product. it's a perfect match"
"I supplied my Lexus' VIN but received the wrong parts. Now in order to get a refund I was told I must pay to mail the items back and incur a 20% restocking fee. This does not seem fair. HOWEVER, I have been contacted by LexusPartsNow and my issue has been resolved to my satisfaction. I would order from them again."
"Easy to find the mats that I needed for my lexus NX200T"
"the site was very easy to use"
"Paint on spoiler matched perfectly with no imperfections. Fit was also good."
"Need better description on parts
Better quality on the picture.
Not just black and white. "
“Dear customer, The catalog descriptions and images are provided by Lexus. The pictures are for reference purposes only and may not be specific to your vehicle. You can visit our Help Center then clicking on Request Technical Support to see how to contact our parts specialists for assistance to verify parts. The estimated response time is 1 business day. For a faster response, you can contact your local Lexus dealer to verify part details. Thanks for understanding. We greatly appreciate your business. ”
A rep from LexusPartsNow.com, , has responded:
“Dear customer, we apologize for any inconvenience you may have experienced. Your satisfaction is our #1 goal. Please visit our Contact Us page to submit an RMA ticket for the missing parts. Our RMA department will assist you with the issue: https://www.lexuspartsnow.com/online/Page_Customer/service_contact_us.aspx#1 We greatly appreciate your business.”