"Great place to get genuine oem Lexus parts at the best prices"
"fits exactly like it was mentioned. half of the price."
"These ball joints are going on our National Championship Winning Lexus IS350 gravel spec Rally car.
If that interests you please check out @RCRfanpage on facebook.
Thanks for great price."
"I have ordered from your store several times - top notch every time."
"easy to order. Price is best I found. Will be back again if need to order other parts."
"easy on-line ordering, just give them VIN and describe a part"
"Customer service was very helpful regarding an RFA in needed in order to exchange an item."
"Amazing purchase! I am happy"
"Fair pricing on OEM parts
Quick shipping."
"What more is there to say?"
"Ordered all weather mats and key cover and products arrived quickly and were just what I expected!! "
"I purchased parts for my 06 GS300. I just hope all the right parts come in and in a timely manner based on the part numbers that were provided by the mechanic. Service out here in Guam is waaaay expensive so I'm happy to be able to purchase parts at a more reasonable price."
"Sent e-mail 3 business days ago, I have not heard anything from anyone. I tried the online chat and they were not qualified to answer the question I had and told me to send an email request which I did. I am wanting to verify the finish on a wheel before I spend 2000.00 with these people and cannot get anyone to answer me. This has got to be the worst online site I have used and I am online all day working with sellers and buyers. "
"To start with the website is extremely easy to navigate, find what you are looking for and check out. The prices are not dirt cheap but they beat dealer prices and they are original toyota/lexus parts and not some 2nd hand off brand knock off. As I say you get what you pay off and I did and these lights look great on the car as well as the new antenna. In addition, I was not suppose to get my order in until Monday but to my surprise they were at my house on Saturday by noon, so I was able to get right on this project and get it done. Super happy. "
"Good site and easy to find part just needs a pic of the particular item P/N PT219-48101 a converter for towing lights."
"Like the title says, the pricing was very competitive and the checkout was fast although I thought the shipping cost was rather high for a single rubber hose such as this."
A rep from LexusPartsNow.com, Robert-GenuinePartsGroup, has responded:
“Dear customer, we apologize for the inconveniences you have experienced. Your satisfaction is our #1 goal. Due to the increasing workload, our parts specialists can be only reached by emails. Our parts specialists support team is available Monday-Friday 6:30 am-5:00 pm PST. The estimated response time is one business day. Thanks for your understanding :) ”