ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.78/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.94/5
Customer service:
3.99/5
Return/Replacement policy:
3.22/5

Verified
5/5

2023-08-28

Fast delivery!

"It was easy to order parts and the price was right. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-08-16

Ken was great!

"Arrived as promised right on time!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-08-15

Order completed

"Easy to order and delivered on time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-08-14

Great Staff, Integrity, Knowledge, Experience

"I really did not know what I needed, but the staff listened to my description of the problem, and both the lady and the man came up with the same diagnosis. The cost was far less than what I was expecting, delivery was quick, and installation easily accomplished. Thank you !!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-08-06

All-Around Great Results

"We received the remote controller for our recliner in good time. It was packaged security and arrived undamaged. I was anxious about the generic brand maybe not fitting right, but it did! Hooray! We are pleased and my poor tired legs are in heaven thanks to a recliner that works again.."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-08-06

HELP I was stuck in my chair

"I was in deep trouble, y chair stopped working. I identified my problem contacted the company on the back of the remote received a Email the next day with the info and ordered the part online. Easy as pie. I am now back in business,"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-08-02

Boom

"Great experience would buy again"


Verified
5/5

2023-07-24

YAY

"The associate was very knowledgeable and helpful Diagnosed issue and sent replacement part which worked perfectly"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2023-07-23

Part worked great

"It would have been nice to know the part was back ordered. But when I inquired, they let me know.
The bottom line, when the part came in, it fixed the chair. The mother-in-law was so happy.
Thanks for the help.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-07-19

Great email support!

"I wasn’t sure which chair i needed and they helped me figure it out. "


Verified
2/5

2023-07-17

Didn't receive part.

"I ordered the replacement control for my lift chair. The customer service representative was very good and I got a confirmation email right away. That was a week ago and still no email telling me that it shipped. "


Verified
5/5

2023-07-16

Remote

"Your person who helped me was Ken Morgen I want to thank him for his help with the junction box which fix the chair. It wasn’t the remote but I bought it first and it still didn’t work so he said it was the junction box. Can I return the remote if not thank you all great service "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-07-16

Great service

"Delivered what was ordered when it was due.."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-07-12

Great Customer Phone Support

"I spoke with “Berry” twice about my chair motor part and the website ordering process. Very helpful and very pleasant to speak with. Certainly refreshing experience as compared to the overseas call center meat grinder. "


Verified
5/5

2023-07-04

Quick Order

"I have been looking for this motor for a while. Thank you Lift Chair for having this product on hand!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases