"I called for help on behalf of an elderly relative because her lift chair was no longer reclining. The controller was damaged and the business who sold the chair no longer serviced them. The individual who responded to my call told me exactly how to request the new part and once I sent the email and photos, I received a response the evening of the same day and I was able to order the part easily. Thank you!!"
"controller different from what we thought we ordered, however works fine. Thanks"
"OUTSTANDING KNOWLEDGE AND ASSISTANCE PROVIDED. WILL USE YOUR SERVICE AGAIN. "
"I needed parts for a chair that is no longer made. The company returned my call the next day, found the parts I needed, and sent them the following day. I received them within the week and they worked. The only problem was a lack of instructions in the package: I pretty much had to figure everything out for myself. Nevertheless, a $600.00 chair is up and running again, for less than $100, and I did not have to cart it anywhere for repairs. I am satisfied."
"The product arrived promptly."
"Needed a power source for my heat and massage....found one that was on the lift chair site...consulted the service department to make sure it was the right part...put part in my chair and the heat and massage works flawlessly..thank you liftchair "
"Good experience, good service"
"We were happy to find a remote replacement for our lift chair. Had been considering junking it but now we enjoy having a fully functioning lift chair again. Easy website and delivery did not take long. Considering buying a spare remote in case the other lift chair remote goes out someday too. Glad that replacements are available for purchase."
"Such a smooth good transaction. Very pleased!"
"Great site navigation ability for part/ parts needed for the repair of my lift chair. Thank you for being able to replace broken part for less cost then replacing the entire motor housing. "
"my lift chair remote arrived well packaged and in a timely manner"
"I called when I received the wrong part and left a message.
I was sent an email asking what the problem was.
I sent pictures and details about the problem and have not heard anything back.
I need this problem taken care of.
****@****
Mike"
"Berri gave amazing service! She displayed compassion and grace throughout our conversation, going above and beyond!!! I will be using their services again!!! "
"I was looking for a lift chair for my 88 year old mother and Ken was so helpful....again THANK YOU KEN!!!"
"Customer service answered my questions quickly, ordered exactly what we needed, it shipped very quickly and was just what we needed! "