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Product & services pricing
3.78/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.94/5
Customer service:
3.99/5
Return/Replacement policy:
3.22/5

Verified
5/5

2023-05-24

Great site

"I have an older lift chair that the controller stopped working, I put it the name and reached the correct one right away "


Verified
5/5

2023-05-18

IIt took a while to find the source, as the company selling them in Austin, has gone out of business. The salesman I talked with was most p

"It took me a while to find the source for what I needed, as the company in Austin which sold the chair, has gone out of business. When I did locate the company, the salesman who talked with me was a real pleasure to speak with (I think he must be a native TEXAS!!!), he had the part I needed, and he promised to get it to me right away, which he did. Thank you for good service by a pleasant sales representative. (He said he would send me a guide to maintenance, but it was not included--I would like to have one for our two LIFT chairs."

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Verified
5/5

2023-05-15

Prod

"It is easy to find them items look for and the items or in stock "


Verified
3/5

2023-05-11

Mash the gas

"Two long to checkout. Need better easier way"


Verified
5/5

2023-05-02

Parts

"Parts were delivered as promised. Fixed the problem without having to pay for an expensive repairman"

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Verified
5/5

2023-04-28

Lift chair

"Wonderful, found exactly what I needed!"

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Verified
5/5

2023-04-25

Relax Your Back Parts

"Found us the right part for a lift chair privately labeled. Excellent service and great delivery, only three days, with no additional shipping charges."

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Verified
5/5

2023-04-20

Delivery was days early.

"Most excellent lift chair. 2nd Golden Tech chair. Very high quality product."

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Verified
5/5

2023-04-19

Spectacular Customer Service

"I spent over two hours on the phone with Medicare and various suppliers, and no one could help me until I spoke to Ken and he was able to determine that it was pur remote and sent it to me saving me thousands of dollars!! Thank you Ken!!"

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Verified
4/5

2023-04-14

Exact match

"No one answered phone but online order got here when they said it would and part was an exact match and works great "

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Verified
5/5

2023-04-11

Always great customer service.

"We couldn't find a hand control for our lift chair and they were able to find it for us. "

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Verified
5/5

2023-04-10

Very helpful and informative!

"I received detailed information and all questions answered and personalized service tips from ken."


Verified
4/5

2023-04-08

Good experience.

"Quick, straight forward ordering site, delivery as promised, product as expected. "

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Verified
1/5

2023-04-08

Slow service

"Ordered a new motor for the lift chair. Website said it was in stock at time of order. Was then contacted by email that they weren’t sure which motor I had ordered and then after emailing back and verifying the part number I was told the part was not in stock. Was told that a different brand with same specifications would be sent. Still waiting for the new part to arrive. "

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Verified
5/5

2023-04-05

Got the part I needed

"Perfect fit. Fast shipping."

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