"I have been on quite a few times trying to build up my summer wardrobe and the service has been extremely helpful and swift. Thanks to all."

"I use this web site this platform have a quality products with low prices delivery is fast customer service helpful"

"I always give the 5 stars to that company.that company always proved helpful for me.the products of that company are better than others.
Thanks for your kindness "

"i have great experience this site i buy toy clothing, phones and some else other quality is so much fantatsic i recommanded you all to join this site and buy thing thanks"

"I would like to thank especially RedaElKhaldaoui who helped me to solve the problems with my lost in transit package.
She got in touch with me by email right away and replied on my request when my package wasn’t delivered. RedaElKhaldaoui reordered my not delivered dress. Thanks RedaElKhaldaoui!"

"When the dress I ordered arrived it was far too big and I was about to return it at my own cost when I realised it wasn't green as ordered but blue , a colour I cannot wear.I contacted Eleanora , the Supervisor , and from the very beginning she was fully aware of the situation and anxious to get the right outcome for me. Her communication and understanding of the situation was first class and within a few days I had a full refund back on my card.Thank you so much for your help, Eleanora.It was an excellent example of first class after sales service."

"I've not used Light In The Box before. I ordered an outfit which didn't live up to my expectations, so I needed to return it. I was dreading this process but Eleanora made it easy for me. She was very helpful all the way through"

"I had an issue with an order delivery and Yuriy was very helpful and patient in finding a resolution. LightInTheBox should be proud to have such a competent and kind employee.

I will be definitely be shopping at LightInTheBox again.

"

"SOUMAYA was very helpful and tried to offer different options to solve my problem! "

"I ordered an anti-snoring device but the wrong item was sent. I complained and was told I should return the item to China at my expense for a refund. The cost of doing so exceeded the value of the item. I was then offered a refund of 60% of the item price and keep the (useless) item. I accepted that as it was the least damaging to me. In the end I have forked out a net £10 for a useless item, none of it my fault. This is awful service and although the customer service team were polite and helpful, the fact remains that I feel as if I've been screwed!"

"I am extremely satisfied with customer service. My issue got resolved quickly and smoothly. Alejandro who handled my ticket was very helpful and communication was brilliant. "

"Le veste que j'ai reçue présentait un défaut, l'agent Ghazi qui a communiqué avec moi pour régler ce problème a été à la hauteur et réglé celui ci d'excellente manière."

"I have ordered at least 50 packages in a month :-) so I am a very satisfied customer. I can understand that bad things happen with the orders as so many are involved. I got a broken robot as the post treats the posts rather badly. I have watched them throw them to my door. In any case after Ghazi contacted me everything went beautifully so I am still VERY pleased thanks to her. Yesterday I got 9 packages in one day and I am still buying. As long as you are careful about sizes and read the reviews before you buy you are rather safe. The problem is when things go wrong. I am too lazy to send things back as it causes too much work so normally I rest my case. As prices are low I keep buying and will never complain until I am treaten badly. So 5 stars for everything so far as I know beforehand that it will take time for things to arrive. Ghazi astonished me with her great service so thanks again Ghazi !"

"I had a large order and erroneously ordered 2 or 3 of some of the items which I only noticed later when the email came through confirming my order. I was devastated, thought nothing could be done as it was my error, but contacted the service desk anyway. A lady by the name of Nikita helper me, she reduced the number of items to one of each and immediately arranged a refund into my credit card. Such excellent service deserves to noted, well done Nikita thank you so much for your help it is much appreciated!"

"The purchasing process and sending my order by lightinthebox was all very good. We had a problem with Australian post. They refused to deal with me and I contacted lightinthebox, specifically Ghazi. This person replied promptly, was very helpful and as a result my order was sent to me second time. All items are as I expected and I'm very happy with the outcome. I hope lightinthebox could get their money from Australian post. But I doubt it. I would buy from lightinthebox again "