"In a single store, we can buy clothing, phones, toys, wigs, birthday items, wedding items, tools, and worldwide shipments. Excellent customer service with fast shipping and secure payments. Thanks for this excellent service "
"Lastly, I must commend your customer service team. I had a question about my order and was able to quickly and easily connect with a representative who was friendly and knowledgeable. They provided me with all the information I needed and made me feel valued as a customer."
"Terrific company.Exchange was so simple too.Great products and excellent customer service.Well done "
"excellent service resolving an order. Oleg is awesome!"
"I was not happy with my order, but very happy with the customer service. Soumaya was very helpful! Thank you"
"Leider ist mein Paket verloren gegangen, Pablo hat sich sehr freundlich zuvorkommend, höflich und geduldig um die Rückerstattung gekümmert; ich bin rundum zufrieden!"
"I have been using the site for several years"
"I have bought many products from this company however the recent purchase they inadvertently sent the wrong size. I was offered a discount but insisted that my correct product be sent to me. Within days I had received the correct size. I was very pleased and feel very confident to continue dealing with LIGHTINTHEBOX and would not hesitate to recommend them"
"I was sent the wrong item, and Amadou was so helpful in helping me sort out the issue and giving me plenty of options to make sure I was satisfied with my return. They did a fantastic job making sure I was taken care of. Thanks Amadou!"
"Great service, i had a problem with an item and Rui Machado was able to get it sorted out swiftly. Thankyou so much :)"
"Great experience when trying to return a dress that my daughter didnt quite fit or love the colour of. Would order from here again! "
"Customer service helped me solve every problem.
Thank you Javier! "
"Youssef has kept me up to date with the status of my order after querying the delay of my delivery. I haven't had to reach out to follow up once after providing the info required to trace my delivery. I've received outstanding service so far, thank you."
"Thanks to agent Pablo's fast response to my service ticket the LITB package (for which I received the email notification "Delivery Successful" but in fact the package wasn't delivered) I got
[1] the name of CNE's national delivery partner in the destination country as well as the national delivery partner's new tracking number, therefore was able to
[2] claim the missing package, and
[3] got it the next day.
For me it's a big benefit to be able to communicate to humans and NOT only machines."
"Bought a Hawaiian casual shirt from this site at a surprisingly lower price. The design work was spectacular & I fell in love with the shirt at first sight. Only had to chip in just $10 for placing the order. This price tag was quite surprising because this was way below the standard rate for Hawaiian design shirts. I was more happy when the shirt was delivered to home on the next day. The fresh feel brought by this shirt was one of a kind. You're the best Light In The Box."