"on receiving a smart watch to ( Melbourne Australia) the face would not display properly. Contacting C/S with all relevant information, a replacement was reissued. This has been sent at no charge. Thanks to the C/S representative ,Amira Mostafa Ahmed, she is a very valuable member of the team. Well done, Lightinthebox. All online shopping platforms should learn from your company. "

"Rui Machado - A great Customer Service Manager.
I had a challenge with my order for 2 months. My order was not delivered and stollen.
Rui helped to resolve the issue and make a refund. "

"Actually, I am very satisfied with the customer services rendered by Alejandro and Shinn. Both of them, were very helpful and answered my questions regarding the carrier."

"Alles ist sehr anständig gelaufen.
Vielen yDank dafür."

"I was not sure about ordering from this site because I have been “spoiled” by the ease of ordering/returning with Amazon Prime, but I am happy to say that thanks to Nikita, the customer service rep who has been greatly assisting me, I will continue to order from this site and feel certain that I will have the assistance when I need it. She has been amazing and quick to respond to every request and concern that I have had. Thank you SO much Nikita. Because of your support, I feel comfortable ordering from this site.
"

"Kvalliten på varorna är väldigt hög, men väldigt små i storlekarna.
Bara man verkligen om det så är det grymt.
Gå alltid in & kolla hur stora kläderna är så du vet att dom passar.
Reklmenderar det verkligen bara man vet om vilken storlek man ska ha "

"I had 4 orders before Christmas and every order i got on time"

"Easy to find what I was looking for.
Arrived earlier, which was great."

"Always good quality at best prices, fast shipping, top offers!
I can only recommend! "

"Very Good marchandise. I am glad if my order"

"Twee verschillende verwarmde bodywarmers besteld! Allebei heerlijk warm!! Zeker een aanrader"

"I ordered through the app, and was happy with my purchase but chose the wrong colour for my shirt. After contacting support, I was helped by Nikita and she was both very professional and very helpful. I would 100% use this company again and that is helped a lot by their amazing customer service.
"

"I was extremely impressed with the way in which Amira Mostafa handled my query. She was thorough, polite, helpful and extremely professional. She settled my issue very diligently. I hope all other customers will enjoy a quick and prompt resolution as I did!

"

"Incredible client service from Oleg! All questions effortlessly resolved in less than 24 hrs on Christmas Day! Will definitely use Lite in the Box again!!"

"Alena very helpful and thanks for understanding. Happy Christmas and a Great New Year to you all."